Tilting Point‘s Avatar: Realms Collide is a new 4x strategy set in the beloved Avatar universe. It allows you to recruit Avatars, heroes, and benders, expand the city, go on expeditions, and more. In this Avatar: Realms Collide Customer Support Guide, I will show you how to reach the customer service support team and resolve any issues you face in-game.
If you are just beginning with Avatar: Realms Collide, don’t forget to check out our Beginners Guide, for useful tips, and our Redeem codes article, to grab some freebies and gain an advantage.
How to Contact Avatar: Realms Collide customer support
Avatar: Realms Collide was recently launched on Android and iOS on March 19, 2025, with plans to release in a few Asian countries at a later date. Since the game is very new, it is completely normal if you encounter any issues while playing.
However, there is no need to worry, as you can always contact the game’s customer support team for help with any in-game problems, either through in-game customer support, their official social media channels, or via email.
How to Contact via in-game customer service option
Follow these steps if you want to contact the customer service team through the in-game option:
- First, launch the game on your mobile device.
- Next, tap on your Profile, located at the top-left corner.
- Now, select the Settings option.
- There, you will find Customer Service on the right side.
- Now tap on it to continue the process.
- You will be redirected to the Customer Service page.
- Now, tap on CONTACT US in the top right corner, and select Get in Touch.
- You can send your message describing your issues, and you should receive a response shortly.
- You can also explore the FAQ section for information about Troops & Heroes, Accounts, Payments, and Technical issues.
How to Contact via the Avatar: Realms Collide official website
If your issue is not solved after following the previous steps, you can try again by externally visiting the game’s Help Center home page and submitting your issue to the support team. However, do note that due to different time zones, the support team can take a while to contact you.
You also have to provide your email address, the platform you are playing on, your optional server, character ID, Subject, OS versions, and description of your issue. If you want, you can also add attachments.
How to Contact the Developer team directly
If you are still facing issues and want to contact the developer team directly, you can do so by reaching out to the game’s official social media channels. You can visit the game’s Facebook page, X account, Instagram account, or join their Discord Server, for more support and assistance.
For related guides, check out:
- DC: Dark Legion: How to contact customer support service
- Gods & Demons: How to contact customer support service
- Enigma of Sépia: How to contact customer support service
- Tales of Wind: Radiant Rebirth: How to contact customer support service
- Draconia Saga: How to contact customer support service
Still, facing any issues in contacting the Avatar: Realms Collide support team? Head straight to our comments section and get your queries resolved. Happy Gaming!
For more Mobile Gaming news and updates, join our WhatsApp group, Telegram Group, or Discord server. Also, follow us on Google News, Instagram, and Twitter for quick updates.
