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Battle Night: Cyberpunk RPG: How to contact the customer support service

Resolve your issues within a jiffy!

Battle Night: Cyberpunk RPG is the latest launch by the popular developer house, FT Games. Set in a dystopian future where advanced technology and decadent civilizations have clashed, the game asks players to take control of a team of heroes and battle their way through a series of levels, facing off against powerful bosses and other players. There has been a lot of buzz and excitement among fans ever since the game’s release. The need to contact Customer Support has constantly been rising in Battle Night: Cyberpunk RPG.

Though the game successfully delivered all the key elements that one expects from this genre, there are still a lot of issues that need to be addressed by the developers. Some fans face hindrances in the form of in-game bugs, account-related issues, and various other issues relating to in-app purchases. We want all users to have a smooth and hassle-free gaming experience without being bothered by in-game bugs. Here’s our step-by-step guide to contacting the customer support team of Battle Night: Cyberpunk RPG.

How to Contact Battle Night: Cyberpunk RPG customer support 

The support team has already answered many frequently asked questions on the game’s official website. But if anyone couldn’t satisfy himself, the Battle Night: Cyberpunk RPG customer service is available to contact anytime to answer the queries from the players. 

There are three ways to contact the customer support team of Battle Night: Cyberpunk RPG. Players can either contact from in-game menu options, they can contact via the official help website of FT Games, or else they can reach out to the developers at FT Games directly, via social media handles.

How to Contact via in-game Customer Service Option

Launch the game on your device. Once the in-game home screen has loaded, adhere to the steps below:

  • Tap on your Avatar icon, located at the upper left corner of the screen.
  • A menu titled Main Page would appear on your screen now. The Main Page menu is split into two sections, namely, Information and Settings. Under the Settings section, choose the Support option.
  • The Support menu would now pop up on your screen with various navigable options, namely Account lost, Purchase issue, Network Connection, Game Bugs, Events, and Others. Navigate to the category that best describes your issue.
Battle Night Cyberpunk RPG FAQ section
Image via FT Games
  • This will take you to the FT Games Support page where you will discover that the Developers have already addressed some of the Frequently Asked Queries pertaining to Account, Recharge, Building, Battle, Events, and Hot Topics. Players must simply navigate to the category that best describes their issue.
  • Up next, they will see the list of questions addressed under that category. They can simply tap on any of those questions, to read the answer to that. It is likely that you will come across your exact issue over there.

Contacting the Support team

If your issue persists or is something that has not been addressed under the Support page, you need to raise a ticket. Adhere to the steps below to do so:

  • While still on the Support page, scroll down to the bottom of the page and tap on the Chat With Us button.
  • You will be redirected to a private chat room where the Chatbot would greet you and ask if there is anything it can help you with, and revert back with a long text containing the list of fixes based on the category that you have chosen from the in-game Support menu.
Battle Night Cyberpunk RPG Getting in touch with Support team
Image via FT Games
  • If that doesn’t help your cause, make sure that you write about your issue in detail, by tapping on the blank text area and attach relevant files in the form of screenshots by tapping on the clip icon present to the right of the text area.
  • An agent from the Feelingtouch Support team will reply back as and when he/she is available. Make sure that you are checking out this section frequently so that you are not missing out on the replies. If you are not following up within a specific timeframe, your case would be deemed closed.

How to Contact via the official website of Battle Night: Cyberpunk RPG

Players can directly go to the official help website of Battle Night: Cyberpunk RPG and access the customer service option from there. It could be another alternative, in the case where players are facing login problems and cannot access the in-game support option.

  • Visit the official help website of Battle Night: Cyberpunk RPG here.
  • Once redirected to the Support page, players can access the Browse Articles and other Popular Articles pertaining to Account, Recharge, Building, Battle, Events, and Hot Topics.
  • If your issue ain’t resolved at this stage, scroll down to the bottom of the page and tap on the Contact Us button.
  • This would take you to the Ticket Submission page where you need to first choose the device of your play (Android/iOS) from the upper right-hand corner of the page. It would be set to iOS by default. So, if you are playing on an Android device, switch over to that. Next up, you will be asked for the following additional information.
    • Your name
    • Your email address
    • A detailed description of your issue
Battle Night Cyberpunk RPG Submitting a Ticket
Image via FT Games
  • Once you have provided all the information asked for, tap on the Submit button to successfully raise a ticket.

How to Contact the Developer Team Directly

Another approach could be to reach out to the Developers at FT Games, directly, via their Social Media handles. You may reach out to the team at the official Facebook ID of Battle Night: Cyberpunk RPG. Players should additionally do a follow-up on their Discord server, where tons of passionate fans are there to help users resolve their queries.

Still, facing any issues in contacting the Support Team of Battle Night: Cyberpunk RPG? Head straight to our comments section and get your queries resolved. Happy Gaming!

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