Crashlands 2 has officially arrived on mobile devices, and the open-world crafting adventure by Butterscotch Shenanigans offers more chaotic exploration, base-building, and story-driven fun. But as with any new release, you might run into a few bugs or issues.
But again, developers always have an option where players can give them feedback about the game, and the same story goes for Crashlands 2. So in this guide, let me walk you through how to get in touch with the customer support service team of Crashlands 2 to resolve problems, if any and submit feedback.
How to contact Crashlands 2 customer support
Following its highly anticipated global launch, Crashlands 2 has opened to great reviews, with many players loving the sequel to an already popular first title. While we do not have any major mechanics that will need attention, any little bug in the game build can also trouble the players.
However, there is no need to worry, as you can always contact the game’s customer support team for help with any in-game problems, either through the customer support website, their official social media channels, or via email. All the steps will be given below.
How to contact via the official support website
Currently, there is no in-game support button within Crashlands 2. So, if you need help, the first place to head is the official support website. Here’s how to get started:
- Open your web browser and go to the official support site of Butterscotch Shenanigans.
- There are plenty of options, but you need to select Crashlands 2 out of them.
- You can notice there are already a lot of guides catering to the related queries, including in-game information regarding gameplay, story, and others. Since we need to report on the game, you can notice a drop-down for the bug menu. Click on the link there or access it directly from here.
- This opens a Bug Report menu, which again gives you the instructions about the same. Clicking on the link will take you to the Crashlands 2 Feedbag page.
- You’ll notice it’s kind of set up like a forum: there are already some reported queries popping up, and the search bar helps you find exactly what you’re looking for. If it’s not there, you can always report your issue, too. To do that, click on Submit Feedback.
- It’ll take you to a feedback page where you’ll need to fill out a few details first, like the platform, category, and the version of the game you’re using. Just a heads-up: the version number is shown in the top-left corner of the main menu.
- Once filled, click on Submit.
You will receive the response once the dev team has confirmed the issue.
How to contact the Developer team directly
Another way to get in touch with the dev team is via social media platforms. You can join the Discord server, where there are already thousands of players, so you can get quick responses. The team also has an X (Twitter) account, so you can connect there, too.
For related guides, check out:
- Avatar: Realms Collide: How to contact customer support service
- DC: Dark Legion: How to contact customer support service
- TRIBE NINE: How to contact customer support service
- The Dragon Odyssey: How to contact customer support service
- Stellar Traveler: How to contact customer support service
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