Dragon Quest Smash/Grow: How to contact customer support service

Dragon Quest Smash/Grow is the newly released action roguelite RPG from Square Enix, bringing the classic franchise into a fast-paced, one-touch mobile experience. In this customer support guide, I will show you how to contact the customer service team and resolve any issues you encounter in-game.

How to Contact Dragon Quest Smash/Grow Customer Support

Dragon Quest Smash/Grow is officially available globally on iOS and Android. Since the game is relatively new, it is completely normal to encounter a few technical hiccups, such as payment errors with Premium Transmuter Vouchers, lost accounts, or bugs during Shrine boss battles.

However, there is no need to worry, as you can always contact the game’s customer support team for help with any in-game problems, either through the in-game customer support portal, their official website, or via their social media channels.

How to Contact via the in-game customer service option

Follow these steps if you want to contact the customer service team through the in-game option:

1. First, launch the game on your mobile device and log in.
2. Now, tap on the Menu located at the top right corner of the main hub.
3. Here, select Contact Us among all the options.
4. After that, it will redirect you to their customer support website. There you will find several articles that describe common issues.
5. Just in case your issue hasn’t been resolved, scroll down a bit, and you’ll see an inquiry section; tap on it. It will take you to the contact form.
6. Finally, fill in the necessary fields in the contact form and tap on Submit.

Note: Copy your Player ID from your Profile page before you submit a ticket, as the support team needs this ID to find your account.

How to Contact the Developer Team Directly

If you are still facing issues and want to contact the developer team directly, you can do so by reaching out to the game’s official social media channels. You can try to contact them and report widespread bugs via official channels like X (formerly Twitter) and Facebook. These platforms are great for tracking known issues that the developers are already working on. I hope you can solve your issues at the earliest.

And that’s it from our Dragon Quest Smash/Grow Customer Support. For more guides, also check our other guides below:

• Plants vs. Zombies 3: Evolved: How to contact the customer support service
• CookieRun: OvenSmash: How to contact customer support service
• The Seven Deadly Sins: Origin: How to contact the customer support service
• StarSavior: How to contact customer support service
• Dicero: How to contact customer support service

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