AdventureGuidesRole Playing

Dragon Traveler: How to contact customer support service

Resolve your issues in a hurry!

Story Highlights
  • Learn how to contact Dragon Traveler Customer Support.
  • Get the Official Social handles of Dragon Traveler.

HongKong GameTree Limited‘s Dragon Traveler is a a 3D battle RPG that lets you enjoy bite-sized chapters full of waifus and adventures in a whimsical isekai world. In this Dragon Traveler Customer Support Guide, I will show you how to reach the customer service support team and resolve any issues you face in-game. Also, go through our Redeem Codes article to collect free rewards.

How to Contact Dragon Traveler Customer Support

Dragon Traveler recently launched, and since the game is relatively new, it is completely normal to encounter any issues while playing. However, there is no need to worry, as you can always contact the game’s customer support team for help with any in-game problems, either through in-game customer support, their official social media channels, or via email.

How to Contact via the in-game customer service option

Follow these steps if you want to contact the customer service team through the in-game option:

  • First, launch the game on your device.
  • Next, tap on your profile available at the top left corner.
  • Now, on the left side, you’ll find a lot of options like Settings, Redeem Code, Switch Account, and more.
  • All you need to do is tap on Customer Service Center.
  • You’ll be redirected.
Dragpm Traveler In-game Customer Support
Dragpm Traveler In-game Customer Support (Image via HongKong GameTree Limited)
  • Here, you can check from Game Issues or Account Issues under Help Center.
  • And if you don’t find your solution there, just tap on Feedback under Self-Service.
  • Now, select your Issue Type, Issue, Time of Occurrence, and provide your Device Info and Network Environment.
  • Then make sure to provide a detailed description of the issue along with a screenshot or video of it.
  • Press Submit and you’re done.

How to Contact via the Dragon Traveler official website

If your issue is not solved after following the previous steps, your next option is to visit an official website. However, you won’t find any support there, so this method is not viable for this title. So, you can instead mail them at dt@game-trees.com.

How to Contact the Developer Team Directly

If you are still facing issues and want to contact the developer team directly,  you can do so by reaching out to the game’s official social media channels. You can try to contact them via the official X (Formerly known as Twitter), Facebook, or join their Discord Server or Subreddit for more support and assistance.

Read other related articles:


For more Mobile Gaming news and updates, join our 
WhatsApp groupTelegram Group, or Discord server. Also, follow us on Google NewsInstagram, and Twitter for quick updates.

Subscribe
Notify of
guest

0 Comments
Oldest
Newest Most Voted
Inline Feedbacks
View all comments
Back to top button