Game of Thrones: Legends RPG is a puzzle game by Zynga that contains match-three puzzle mechanics. In addition to standard strategic components and deck-building, the game has puzzle gameplay. Imagine playing a strategy game in which you must battle your adversaries while preserving the growth of your domain. The Game of Thrones: Legends RPG includes these activities as a part of its gameplay. Ever since it has been out the game has constantly topped the download charts. The need to contact Customer Support has been constantly rising in Game of Thrones: Legends RPG.
Though the game successfully delivered all the key elements that one expects from this genre, there are still a lot of issues that need to be addressed by the developers. Some fans face hindrances in the form of in-game bugs, account-related issues, and queries relating to in-app purchases.
We want all of you guys to have a smooth and hassle-free gaming experience without being bothered by in-game bugs. Here’s our step-by-step guide to contacting the customer support team of Game of Thrones: Legends RPG. Also if you are just starting, check our beginner’s guide and champions tier list for all the basic tips and go through our redeem codes article to grab the freebies along the way!
How to Contact Game of Thrones: Legends RPG customer support
The support team has already answered many frequently asked questions on the game’s official website. But if anyone can’t satisfy himself, the Game of Thrones: Legends RPG customer service is available to contact anytime to answer any queries from you guys.
There are three ways to contact the customer support team of Game of Thrones: Legends RPG. You can contact them from in-game menu options, contact them via the official help website of Zynga, or reach out to the Developers at Zynga directly via social media handles.
How to Contact via in-game Customer Service Option
Launch the game on your mobile device. Once the in-game home screen has loaded, adhere to the steps below:
- Tap on your profile icon located at the upper left corner of the game screen.
- While on your Profile menu, tap on the cogwheel/Settings icon located at the bottom right corner of the menu screen.
- This would take you to the in-game Settings menu that consists of two sections, namely, Game Settings and Game Support. Under Game Support, you will come across the Support button. Tap on that.
- You will now be redirected to the Zynga Player Support page. The developers have pre-addressed some of the Frequently asked queries about Account and Settings, Game Guide, Billing, and other miscellaneous issues. Navigate to the tab based on your issue category.
- Up next, scroll down under that category till you come across your exact issue/inquiry. To read the solution/fix for it, simply tap on that inquiry/question. You may even filter out the results by inputting keywords from your issue in the search bar. You will likely come across your exact issue out here.
Taking assistance from the Live Chat Support
If your issue persists or it is something that has not been addressed under the FAQ section, you must get assistance from the live chat support. Adhere to the steps below to do so:
- While still on the Zynga Support page, scroll down to the bottom of the page and hit the Contact Us button.
- This would take you to a private chat room where the chatbot would greet you and inquire about your issue. Make sure that you write about your issue in detail.
- Additionally, you may attach relevant in-game screenshots to further back your case and for quicker assistance. To do so, tap on the clip/attachment icon located to the right of the input text area.
- An agent from the Support team will join the chat within the next 24 hours. Make sure that you are checking out this section frequently after opening a chat so that you are not missing out on their revert. The chat will close automatically if you don’t follow up. You may do multiple follow-ups under the same chat window if required.
How to Contact via the official website of Game of Thrones: Legends RPG
You can directly go to the official Support website of Game of Thrones: Legends RPG and access the customer service option from there. It could be another alternative in case you are facing login problems and cannot access the in-game support option.
- You must visit the official Support website of Game of Thrones: Legends RPG here.
- Once redirected to the Support page, you can access the Frequently Asked Queries from out there.
- If your issue has not been addressed out there and remains, scroll down to the bottom of the page and tap on the Contact Us button.
- This would take you to the ticket-raising page where the below inputs need to be provided:
- Your full name
- Your email address
- A detailed description of your issue.
- Once you have provided all the inputs asked for, tap on the Submit button.
The Support team will get back to you in the email address provided, within 72 hours. You may do additional follow-ups in the same mail chain if required.
How to Contact the Developer Team Directly
Another approach could be to reach out to the Developers via their Social Media handles. You may approach the team at @zynga which is the official Twitter handle of Zynga to cater to queries from the users. You can additionally reach out to the team at the official Facebook ID of Zynga. You should additionally do a follow-up on their Discord server, where tons of passionate fans are there to help users resolve their queries.
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Still, facing any issues in contacting the Game of Thrones: Legends RPG customer support team? Head straight to our comments section and get your queries resolved. Happy Gaming!
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