Mafia Mobile is a mafia-themed war strategy game from IGG.COM, the team behind Lords Mobile. In this Mafia Mobile Customer Support Guide, I will show you how to reach the customer service support team and resolve any issues you face in-game. Also, go through our Redeem Codes article to collect free rewards.
How to Contact Crossfire: Legends Customer Support
Mafia Mobile recently launched, and since the game is relatively new, it is completely normal to encounter any issues while playing. However, there is no need to worry, as you can always contact the game’s customer support team for help with any in-game problems, either through in-game customer support, their official social media channels, or via email.
How to Contact via the in-game customer service option
Follow these steps if you want to contact the customer service team through the in-game option:
- First, launch the game on your device.
- Then, tap on your Profile at the top left corner.
- Now, tap on Settings at the bottom right corner.
- Here, you’ll find a variety of options like Notifications, General Settings, Account, and more.
- You’ve to tap on Help & Customer Support, and you’ll get two options, Help and Customer Service.
- Select Customer Service, and you’ll be redirected to Mafia Mobile Customer Support.
- Here, you can check from already available options like Account Issues, Payment Issues, or Bugs and Crashes.
- If solution to your issue is not available there, you can tap on Submit Ticket.
- Now, select from a category like Game-Related Issues or Report & Appeal, and again select a sub-category, like Quest Bug or Combat.
- Now give proper details, like Date of Occurrence, your mail, and a detailed description of the issue.
- Lastly, provide a screenshot of your issue, and tap Submit.
How to Contact via the Mafia Mobile official website
If your issue is not solved after following the previous steps, your next option is to visit their official website. However, you won’t find any support there, so this method is not viable for this title. So, you can instead mail them at help.mafiamobile.android@igg.com.
How to Contact the Developer Team Directly
If you are still facing issues and want to contact the developer team directly, you can do so by reaching out to the game’s official social media channels. You can try to contact them via the official Facebook, Instagram, or join their Discord Server for more support and assistance.
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Still facing any issues in contacting the Mafia Mobile customer support team? Head straight to our comments section and get your queries resolved. Happy Gaming!
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