Miraculous Life: How to contact the customer support service

Resolve your issues within a jiffy!

Miraculous Life is a brand new Hero combat and life-simulator title. From the house of Budge Studios, it asks users to assume the role of teenage superheroes, Ladybug and Cat Noir. Players must seek help from their Kwamis and friends to protect the city from Akumatized supervillains. They must explore the city, help friends, unleash their creativity by styling characters, and complete hero missions. Ever since its launch, the game has been constantly topping the download charts. The need to contact Customer Support has been constantly rising in Miraculous Life. 

Though the game successfully delivered all the key elements that one expects from this genre, there are still a lot of issues that need to be addressed by the developers. Some fans face hindrances in the form of in-game bugsaccount-related issues, and queries relating to in-app purchases. We want all users to have a smooth and hassle-free gaming experience without being bothered by in-game bugs. Here’s our step-by-step guide to contacting the customer support team of Miraculous Life.

How to Contact Miraculous Life Customer Support

The support team has already answered many frequently asked questions on the game’s official website. But if anyone couldn’t satisfy himself, the Miraculous Life customer service is available to contact anytime to answer the queries from the players.

There are three ways to contact the customer support team of Miraculous Life. Players can contact via in-game support options, they can reach the team via the official website of Miraculous Life, or they can reach out to the Developers at Budge Studios directly, via their social media handles.

How to Contact via in-game customer service option

  • Smash the cogwheel icon located at the bottom right corner of the game screen.
  • A pop-up window would appear on your screen asking you to input the four-digit number that is displayed on that window, to proceed.
  • Once you enter that, you will be redirected to the in-game Settings menu. Scroll down to the bottom of the menu page and tap on Help and FAQ.
  • This would redirect you to the official support page of Budge Studios where you will discover that the Developers have already addressed some of the Frequently Asked Queries pertaining to Gameplay, Account, and various other troubleshooting issues under the game’s dedicated Knowledge Base section. To find out if your query has been addressed, tap on the Search bar and input keywords from your issue to filter the results. It is likely that you will come across your exact issue over there.

Reporting a Bug

If you do not get the intended results and your issue is different, you have to raise a query against it. To do so, adhere to the steps below:

  • While still on the Budge Support page, tap on the plus-sign icon located at the immediate right of the search bar.
  • This would take you to the Ticket Submission Page of Budge Studios where the following inputs would be asked for:
    • Requester email (Enter your email address)
    • Your Date of Birth
    • Platform of play
    • App (Choose Miraculous Life from the drop-down picklist field)
    • Your country
    • The subject of your query
    • A detailed description of your issue.
    • Relevant file attachments in the form of screenshots for quick assistance.
Miraculous Life Ticket Raising Page
Image via Budge Studios
  • Once you have provided all the inputs, tap on the Submit button to successfully submit a ticket with the Support team. The Support team shall get back to you at the email address provided within 72 hours. Players can do additional follow-ups in the same mail chain if required.

How to Contact via the official website of Miraculous Life

Players can directly go to the official help website of Budge Studios and access the customer service option from there. It could be another alternative, in the case where players are facing login problems and cannot access the in-game support option.

  • Visit the official help website of Budge Studios here.
Miraculous Life official Support page
  • Once you are redirected to the Support page, you can access the game’s dedicated Knowledge Base on the Home tab or submit a request to the team if your issue remains unresolved. The steps for doing so are the same as we discussed in the previous section.

How to Contact the Developer team directly

Another approach could be to reach out to the Developers at Budge Studios directly via their Social Media handles. @budgestudios is the support Twitter handle of Budge Studios for catering to queries from users. Players should then do a follow-up on their Discord server, where tons of passionate fans are there to help users resolve their individual queries.

Still, facing any issues in contacting the Support Team of Miraculous Life? Head straight to our comments section and get your queries resolved. Happy Gaming!

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