Silver and Blood is a new Gothic-style 2D RPG by Vizta Games, a subsidiary of MOONTON Games. It allows you to build a team from over 45 Vassals across 4 unique factions, increase their Blood Power, try real-time strategic combat, and more. In this Silver and Blood Customer Support Guide, I will show you how to reach the customer service support team and resolve any issues you face in-game.
How to Contact Silver and Blood Customer Support
Silver and Blood recently launched an open beta in select regions on Android. Since the game is very new, it is completely normal if you encounter any issues while playing.
However, there is no need to worry, as you can always contact the game’s customer support team for help with any in-game problems, either through in-game customer support, their official social media channels, or via email.
How to Contact via the in-game customer service option
Follow these steps if you want to contact the customer service team through the in-game option:
- First, launch the game on your mobile device.
- Next, tap the headphone icon at the top right, just below User Center.
- You will be redirected to the game’s Customer Service page.
- Now, tap on START to access a variety of options, including FAQs, Bug Reports, Account-related Issues, and more.
- There, you have to select the Contact Us option.
- Now, tap on Fill out the form.
- Upload a screenshot, choose the Type of issue, Issue Module, and Time of issue, and provide a detailed description of your issue.
- Click on Submit, and you are good to go.
How to Contact via the Silver and Blood official website
There is no official website for the game as of now, as it is only available as an open beta, but you can contact the support team via the official app support email address.
How to Contact the Developer Team Directly
If you are still having issues, you can contact the developer team directly through their official email address, as there are currently no official social media accounts available.
For related guides, check out:
- Avatar: Realms Collide: How to contact customer support service
- Racing Master: How to contact customer support service
- Tales of Wind: Radiant Rebirth: How to contact customer support service
- Draconia Saga: How to contact customer support service
Still, facing any issues in contacting the Silver and Blood support team? Head straight to our comments section and get your queries resolved. Happy Gaming!
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