Soccer Club Rivals: How to contact the customer support service

Get your issues resolved at the earliest!

Soccer Club Rivals from SEGA is a fresh take on football management games. Players in Soccer Club Rivals take on the role of a football club manager, building and managing their team. They can sign new players, train their current roster, and play football in a tactical setup. Since the game was soft-launched recently, the need to contact Customer Support has steadily increased as players try to know more about the game. So in this guide, we’ll be explaining the steps to contact the customer support service of Soccer Club Rivals.

Some players of the game are frequently hampered by in-game bugs, account-related issues, and in-app purchase questions. It is no doubt that every user wishes for a bug-free gaming experience. As a result, they must contact customer support to resolve their concerns and questions.

How to contact Soccer Club Rivals customer support

Whenever a game is launched, it is most needed to have a customer support platform to convey problems. If a player is unable to find a solution to a persisting problem or found a new issue, Soccer Club Rivals customer service is available to contact at any time to answer questions from the players.

There are two ways to contact the Soccer Club Rivals customer support team. Players can contact them through in-game menu options or directly through SEGA’s social media handles.

How to Contact via in-game Customer Service Option 

The first method is to contact through the in-game menu. The game must be launched on the players’ devices. They must follow the steps below once the in-game home screen has loaded.

Soccer Club Rivals menu
Image via SEGA
  • Click on the Club options, located in the upper left corner of the game screen, indicated with a three-line bar along with your club crest. This will open Settings, Notifications, and other menus.
  • Scroll down to find the Links menu. Under this option, you can see the Get In Touch option. There, click on the Contact Us button.
  • Clicking Contact Us would take you to the Customer Service page.

Reporting a Bug

Currently, you can follow the above steps to go to the support page. To report a bug the steps are given below.

Soccer Club Rivals support page
Image via SEGA
  • Fill in the necessary details in the given spaces. Use the mail with which you have connected your account.
  • Since there are no categories to sort your issue, keep your message header in the message section. This way, you can mention if there is a bug encountered or some other issue.
  • Attack a screenshot and then enter send the support mail. Once reviewed, you will be contacted via mail.

How to Contact the Developer team directly

Players can contact the developers at SEGA directly. This can be done by contacting them via their social media handles. Players can contact the @SEGA handle which is the official Twitter handle of the developers. Additionally, can contact the @SEGA handle which is the official Facebook handle of SEGA. More details can be received by contacting the official website of the game.

Are you still facing any issues in contacting the Customer Support Team of Soccer Club Rivals? Head straight to our comments section and get your queries resolved! 

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