Soccer Hero: PvP Football Game is a football game from Miniclip. It provides a thrilling PvP soccer experience through the perfect fusion of strategy, and card collection. You must challenge yourself to build the ultimate dream team, collect and upgrade player cards, strategically merge them for enhanced stats, and witness the magic unfold as they score goals in an engaging auto-play format. Since it has been out, the game has topped the download charts. The need to contact Customer Support has been rising in Soccer Hero: PvP Football Game.
Though the game successfully delivered all the key elements that one expects from this genre, there are still a lot of issues that need to be addressed by the developers. Some of you are facing hindrances in the form of in-game bugs, account-related issues, and queries relating to in-app purchases.
We want all users to have a smooth and hassle-free gaming experience without being bothered by in-game bugs. Here’s our step-by-step guide to contacting the customer support team of Soccer Hero: PvP Football Game. If you are recently starting check our Beginner’s Guide for the basic tips and make sure to go through our Redeem Codes article for some free resources.
How to Contact Soccer Hero: PvP Football Game Customer Support
The support team has already answered many frequently asked questions on the game’s official website. But if anyone can’t satisfy himself, the Soccer Hero: PvP Football Game customer service is available to contact anytime to answer any queries from you guys.
There are three ways to contact the customer support team of Soccer Hero: PvP Football Game. You can contact them via in-game menu options, contact them via the official support page of Miniclip, or reach out to the Developers at Miniclip, directly via social media handles.
How to Contact via in-game Customer Service Option
Launch the game on your mobile device. Once the in-game home screen has loaded, adhere to the steps below:
- Tap on the three-line bar located at the upper right corner of the home screen.
- The in-game Settings menu would pop up on your screen next. Navigate to the FAQ option from there.
- This would take you to the FAQ page of Soccer Hero: PvP Football Game where the developers have pre-addressed some Frequently Asked Inquiries, about Game Settings and Support, Gameplay, and, Features. To see if your issue has been addressed out there, tap on the category that best describes your inquiry. This would expand that section and all queries pre-addressed under that particular section will appear on your screen.
- To read the answer/fox for a given inquiry, tap on that. You may additionally filter the results by inputting keywords from your issue in the search bar. You may come across your exact issue here.
Submitting a ticket
If your issue persists or is something that is not addressed in the FAQ section, you may submit a Support ticket. Adhere to the steps below to do so:
- While on the FAQ page, tap on the three-line bar located at the upper right corner of the menu screen.
- From the drop-down list, navigate to the Submit a Request option.
- This would take you to the ticket-raising page of Miniclip where you will be asked to choose the Minclip game for which you want to raise a request. Choose Other Miniclip Game from the drop-down.
- A second drop-down list would appear on your screen asking you to choose the game. Choose Soccer Hero this time from the drop-down options. The following inputs need to be provided next:
- Your email address.
- Player/Unique ID
- The category of your issue (Choose the relevant category from the drop-down)
- The subject of your inquiry
- A detailed description of your issue
- Relevant file attachments in the form of screenshots for quick assistance.
- Once you have provided all the inputs asked for, tap on the Submit button to successfully submit the request.
The Support team will reply to you in the email address provided, within 72 hours. You may do additional follow-ups in the same mail chain if required.
How to Contact via Soccer Hero: PvP Football Game Official Website
Players can directly go to the official help website of Miniclip and create a customer service ticket from there. It could be another alternative, in the case where players are facing login problems and cannot access the in-game support option.
- Players must visit the official support website of Miniclip here.
- Once on the ticket-raising page, choose Other Miniclip Game from the drop-down followed by Soccer Hero from the second drop-down. Finally, fill in the inputs needed, which have already been discussed in the previous section.
How to Contact the Developer team directly
Another approach could be to reach out to the Developers at Miniclip directly, via their Social Media handles. You can reach out to the team at @Miniclip which is the official Twitter handle of Miniclip. You should then do a follow-up on their Discord server, where tons of passionate fans are there to help users resolve their queries.
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Still, facing any issues in contacting the Support Team of Soccer Hero: PvP Football Game? Head straight to our comments section and get your queries resolved. Happy Gaming!
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