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Soul Strike Idle RPG: How to contact the customer support service

Navigate Soul Strike challenges with ease!

Enter the action-packed world of Soul Strike! Idle RPG, a role-playing game by Com2uS. As the hero in this fantastical realm, you’ll confront waves of monsters, unlock potent abilities, and personalize your character for an unforgettable experience. However, every hero’s journey may present questions or challenges. This guide is here to help you navigate Soul Strike’s customer support intricacies, ensuring a seamless and enjoyable adventure. Whether you seek advice, address concerns, or explore in-game features, we’re here to guide you through effectively utilizing customer support in Soul Strike Idle RPG.

How to Contact Soul Strike Idle RPG Customer Support

If you ever need help while playing, Soul Strike Idle RPG has a Help section within the game. It’s packed with answers to common questions and even has a search bar for quick info. But if you’re stuck or facing a new issue, you can reach the customer service team through the in-game menu or connect via Soul Strike Idle RPG’s official social media.

How to Contact via in-game Customer service option

To access the in-game customer service option in Soul Strike Idle RPG, follow these simple steps:

  • Open the game on your device and locate the menu icon at the top right of the screen.
  • Tap on the menu icon, and within the menu, find the Settings option, typically positioned at the bottom.
  • In the Settings section, navigate to the Account subsection.
  • Scroll down to the bottom of the Account section to reveal additional options.
  • Look for and select the Customer Support option.
  • This will redirect you to the Support page, where frequently asked questions and common issues are categorized.
Soul Strike Idle RPG Customer Support
Image via Com2uS
  • Identify the category that corresponds to your issue and scroll down to view the questions under that category.
  • If you find your specific issue or query, tap on it to access the provided answer.
  • Alternatively, use the search bar to input keywords related to your concern and filter queries accordingly.

Reporting an Issue

If your issue persists or is not covered in the FAQ section, you can seek assistance by contacting the support team. Follow these steps:

  • On the Support page, locate the pen icon at the top and click on it.
  • You will be redirected to a form where you can choose the category that best fits your issue.
  • Provide your game ID in the designated field.
  • Enter a title for your issue to give a brief overview.
  • Add a relevant picture to provide visual context to your concern.
  • Clearly explain the problem you are experiencing in the description field.
Soul Strike Idle RPG Customer Support
Image via Com2uS
  • Enter your email address as responses will be sent via email.
  • Agree to the collection and use of personal information, ensuring compliance with privacy policies. Note that refusal of consent may restrict inquiry submission.
  • Once you’ve filled in the required information, click the “Send” button to submit your inquiry.

How to Contact the Developer team directly

An alternative method to connect with the developers is through their official social media channels. You can reach out to the team on Twitter by mentioning or directly messaging them at @SoulStrike_EN. Another avenue is their official Facebook page.

For more interactive discussions and community support, consider joining their Discord server, where dedicated fans often assist each other in resolving queries. Engaging on different platforms provides players with various options to get help and connect with both the developers and the lively player community.

That’s all from us for the Soul Strike Idle RPG How to contact the customer support service! Did you find our Soul Strike Idle RPG How to contact the customer support service helpful? Do let us know in the comments!

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