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Summoners War: Chronicles: How to contact the customer support service

Resolve your issues within a jiffy!

Summoners War: Chronicles is a new action RPG title from the house of Com2uS. Chronicles are part of the famous Summoners War Universe and yet have earned great love and fame from RPG lovers. As it is a new game, it’s very common that you as a player can face any kind of issue or bugs while playing the Summoners War Chronicles. It may also happen that players might face some trouble with in-game features while playing or may get an issue while logging in. The need to contact Customer Support may rise in Summoners War: Chronicles.

Thus, let us dig into the step-by-step guide and help out the players to know about the customer support that is provided to the players so that they can solve their issues and enjoy the gameplay in Summoners War: Chronicles. 

How to contact Summoner Wars: Chronicles customer support

For now, players can directly contact the officials in two ways, from the official Com2uS website, and in-game settings. 

How to Contact via in-game customer service option

Players can even face some bugs or glitches while enjoying themselves. At times, players can also have the option to go through the in-game settings method and end up helping themselves with the help of the customer service team. 

  • Open the Summoners War Chronicle game on your respected android and iOS device. 
  • Tap on the top right corner icon, check at the middle bottom of the screen and tap on the settings icon.
Summoners War: Chronicles Customer Support
Image via Com2uS
  • Players can witness many options, go to the Account option, and tap on the 1:1 inquiry option.
contact us support
Image via Com2uS
  •  Players will then go directly to a portal, scroll down and tap on the Contact Us option. 
  • Fill up the required information, agree upon the terms, and tap on the Send option. 

Players will get their answer along with the solution and thus can enjoy the game again as usual. 

How to Contact via the official website

Players can go for this method if they face issues with the server they are continuing or if they end up facing trouble while logging into the game. As the players cannot operate through the game, they must contact the official website. 

Summoners War: Chronicles Customer Support
Image via Com2uS
  • Go to the most compatible browser as per yourself and search for the Com2uS official website
  • Visit the official website and scroll down on the home page, you can see an image of the Summoners War Chronicles and thus tap on that image. 
  • After you enter the Summoners War Chronicles official page, scroll down and click on the Contact Us option. 
  • Fill up all the required information such as ID, inquiry type, subject, and details, attach the file if required, and the registered email id. 
email form support
Image via Com2uS
  • After filling up the information, go through the required human verification and agree to the terms. Tap on the submit button to submit your problem. 

The official team takes 12-48 hours to get back to and resolve the issue. Remember to go through the Please read! option from the Summoners War official webpage as it contains some of the important answers to some commonly solved issues and thus you might end up getting the key to your lock. 

How to Contact the Developer Team Directly

Players can contact the developers’ team of the Summoners War Chronicles with the help of their respective social media handles. Players can go through their Facebook, the Twitter handle of Summoners War Chronicles, and Com2uS official Twitter. Players can also visit the official Discord server and get an instant solution to their issues from all the players present all over the Globe.    

Still, facing any issues in contacting the Summoners War: Chronicles customer support team? Head straight to our comments section and get your queries resolved. Happy Gaming!

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