Angry Birds Kingdom is a new RPG title that is based on the Angry Birds IP. From the house of Rovio Entertainment, it challenges players to take on the roles of the Angry Birds and fight their archenemy Enemy Pigs in order to safeguard the eggs and so save the future of the birdkind. The game includes the renowned Red character from the original Angry Birds IP in addition to other well-known names like Chuck, Bomb, etc. Ever since it has soft-launched in the Philippines, the game has been constantly topping the download charts. The need to contact Customer Support has been constantly rising in Angry Birds Kingdom.
Though the game successfully delivered all the key elements that one expects from this genre, there are still a lot of issues that need to be addressed by the developers. Some fans face hindrances in the form of in-game bugs, account-related issues, and queries relating to in-app purchases. We want all users to have a smooth and hassle-free gaming experience without being bothered by in-game bugs. Here’s our step-by-step guide to contacting the customer support team of Angry Birds Kingdom.
How to Contact Angry Birds Kingdom customer support
The support team has already answered many frequently asked questions on the game’s official website. But if anyone couldn’t satisfy himself, the Angry Birds Kingdom customer service is available to contact anytime to answer the queries from the players.
There are three ways to contact the customer support team of Angry Birds Kingdom. Players can contact them from in-game menu options, they can contact them via the official support website of Rovio, or they can reach out to the Developers at Rovio Entertainment directly via social media handles.
How to Contact via in-game Customer Service Option
Players must launch the game on their devices. Once the in-game home screen has loaded, they must adhere to the steps below:
- Tap on the cogwheel icon located at the top-right corner of the home screen.
- The in-game Settings menu would pop up on your screen with three navigable buttons, viz, Account, Support, and Advanced. Players must tap on the Support button next.
- The existing buttons on the Settings menu would now be replaced with four sub-buttons to navigate to under the Support section, namely, Support, Show Terms of Service, OSS Info, and Privacy. Players must tap on Support once again.
- This would redirect you to the official support website of Angry Birds Kingdom. You will find the developers have addressed some of the Frequently Asked Queries pertaining to Gameplay, Kingdom, Birds, and Availability on this page. To find your issue from the queries addressed under these categories, simply tap on the relevant category that best describes your issue. Up next, scroll through the list of questions that appear and tap on the relevant one when you find it, to read the answer/fix for it. You may additionally filter the results by inputting keywords from your issue in the Search bar. It is likely that you will come across your exact issue over there.
Submitting a Ticket
If your issue still persists or is something that has not been addressed under the FAQ section, you need to raise a ticket. Adhere to the steps below to do so:
- At the top-right corner of the Support webpage, you will come across the Submit a Ticket link. Tap on that.
- This will take you to the Ticket raising page of Rovio where you will be asked to provide the following inputs:
- Your email address.
- The subject of your query.
- A Detailed Description of your issue.
- Game and version number
- Device and OS info.
- Rovio account (The email address you used to sign in to a Rovio account).
- Relevant file attachments in the form of screenshots for better assistance.
- Once you are done providing all the necessary information, tap on the Submit button to successfully submit the request.
The Customer Support team will get in touch with you at the email address provided, within 72 hours. You can additionally do a follow-up in the same mail chain if required.
How to Contact via the official website of Angry Birds Kingdom
Players can directly go to the official help website of Angry Birds Kingdom and access the customer service option from there. It could be another alternative in the case where players are facing login problems and cannot access the in-game support option.
- Players must visit the official website of Angry Birds Kingdom here.
- On this webpage, you can access the FAQ section and also submit a request if your issue has not been addressed. The steps for doing so are the same as we have discussed in the previous section.
How to Contact the Developer Team Directly
Another approach could be to reach out to the Developers via their Social Media handles. You may approach the team at @Rovio which is the official Twitter handle of Rovio Entertainment. You can additionally reach out to the team at @RovioEntertainment, the official Facebook page of Rovio Entertainment. Players should additionally do a follow-up on their Discord server, where tons of passionate fans are there to help users resolve their queries.
Still, facing any issues in contacting the Angry Birds Kingdom customer support team? Head straight to our comments section and get your queries resolved. Happy Gaming!
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