While Chaos Zero Nightmare is packed with stylish combat, cinematic deck-building, and deep lore, the occasional hiccups, like login issues, missing rewards, or technical bugs, can break immersion. And when that happens, you’ll need help. That’s where the customer support team comes in. In this Chaos Zero Nightmare guide, you’ll learn exactly how to reach out to the official support team through in-game options, the official website, and direct developer channels.
So whether you’ve lost progress, encountered a bug, or just need help understanding certain mechanics, this guide will walk you through every verified and effective contact method. Also, take a look at our Redeem Codes, Beginners Guide, and Reroll Guide for a great start. And don’t forget to check our Tier List for the best combatants.
How to Contact Chaos Zero Nightmare Customer Support
How to Contact via the in-game Customer Support Option
Whenever possible, start with in-game support. It’s the most convenient and accurate way to file a report because it automatically includes important account and system data that helps the support team troubleshoot faster.
Here’s how to do it step-by-step:
- Launch Chaos Zero Nightmare and wait until you reach the main lobby.
- Tap the Settings icon.
- Head over to Account Settings.
- Inside the Account Settings menu, look for the Customer Support option.
- Tap on Customer Support.
From there:
- Choose the issue category that best fits your problem.
- Fill in the details clearly and include any relevant and required information.
- Once everything is filled out, submit your ticket.
How to Contact via the Official Website of Chaos Zero Nightmare
If, for some reason, you can’t access the in-game support feature, maybe your app won’t launch, or you’re stuck in a crash loop, the next best option is contacting support through the official website. Here’s how you can do that:
- Visit the official Chaos Zero Nightmare website.
- Click on the Support option at the top, then click Customer Service.
- Once there, look through the FAQ to see if your issue falls under frequently reported issues.
- If your issue isn’t listed or resolved, use the Inquiry option on the top right.
- You’ll be asked to fill in a form with required information, so fill it out properly.
- Submit your ticket after.
How to Contact the Developer Team Directly
In some situations, you may need to reach the developers directly, especially for issues that go beyond regular gameplay troubleshooting. These include account recovery requests, payment disputes, or serious concerns like suspected hacking or compromised login credentials.
In such cases, contacting the development or publishing team ensures your concern reaches the appropriate department quickly and gets the attention it deserves. The first and most reliable method is to use the official support email provided by Smilegate.
Another effective way to get in touch is through official social media channels. The Chaos Zero Nightmare team actively maintains verified accounts where they post news, maintenance updates, and community events. However, these platforms can also serve as an alternative route for players seeking help. You can start by checking their official Twitter/X, Facebook, and Discord accounts.
And that’s all from our Chaos Zero Nightmare Customer Support Guide. Check our other guides below:
- Stella Sora: How to contact the customer support service
- Kingdom Rush Battles: How to contact the customer support service
- Trickcal: Chibi Go: How to contact the customer support service
- BlazBlue Entropy Effect: How to contact customer support service
- Umamusume: Pretty Derby: How to contact the customer support service
Did you find this Chaos Zero Nightmare Customer Support Guide useful? Let us know in the comments below!
For more Mobile Gaming news and updates, join our WhatsApp Channel, Telegram Group, or Discord server. Also, follow us on Instagram, Twitter, and Google News for quick updates.
