ActionGuidesSurvival

Earth: Revival: How to contact the customer support service

Earth: Revival is an action-packed survival open-world game developed by none other than, Nuverse. You’ll get the chance to save your planet, Earth from the outside invaders who have infiltrated the planet. The job isn’t easy, but this chance won’t come again. With your character, pet, vehicle, and your best combo of weapons, this is a once-in-a-lifetime opportunity for you. As newly launched, you might face some bugs between your missions. Thus, this will lead you to contact the Earth: Revival Customer Support Service.

Although the game successfully delivers all the key aspects expected from this genre, still it has some unseen bugs that we gamers, can easily recognise. Issues such as any bug, account link-up hindrance, or maybe during in-game transactions. So, for a smooth and hurdleless contact, I present a detailed guide on Earth: Revival customer support guide for my newcomer friends.

Make sure you check out other essential articles like the beginner’s guide, currency guide, crafting guide, and the weapons tier list. These will help you get an in-depth knowledge of all the major aspects. To get your hands filled with goodies, check out the gift codes piece.

How to contact Earth: Revival customer support

Currently, you get two ways to contact customer support; the first one is via in-game settings, and the other one is from social media handles.

How to Contact via in-game Customer Service Option

Open the game, and then start following these easy steps:

  • Tap on the Blue Features Icon present at the top right corner of the game screen.
  • Then, search for the Service option on that page. Tap on the Service option once you find it.
Earth Revival Service
Image via Nuverse
  • You will directly move to the customer support page. You’ll get to see all the major problems that is being faced by other players. Problems like Account Problems, BUG, and Game Running and Login are already listed.
  • You can even access the Frequently Asked Question section. Make sure you go through that section, you might get the solution to your problem.

Reporting a Bug

If you didn’t find any solution to your problem from the FAQ section; follow these steps to report your bug:

  • First, follow the steps mentioned above.
  • After you’ve followed, select the issue you’re facing from the given option.
Earth Revival customer support
Image via Nuverse
  • On the new page, you might get a FAQ. If that doesn’t solve your query, Tap on Contact Customer Support.
  • A Support Centre will open. Here, you can chat with one of their executives. Share all the details regarding the issue you’re facing. If possible provide a photo or a clip of your issue.

How to Contact the Developer Team Directly

You can also contact and report your issue directly to the developers from their social media handles. On the official website, you’ll get the links to their Facebook and Discord handles. You can send your issue via social media easily without following any long procedures. Also, many players are present on the Discord server. You can even ask your query and get it solved by other players.

Did we satisfy your query about connecting to the official customer support? Check our other support guides below:

Are you still facing any issues in contacting the Earth: Revival customer support team? Head straight to our comments section and get your queries resolved. Happy Gaming!

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