Foundation: Galactic Frontier is a sci-fi strategy title from FunPlus International AG, bringing Isaac Asimov’s universe to life. In this Foundation: Galactic Frontier Customer Support Guide, I will show you how to reach the customer service support team and resolve any issues you face in-game.
If you are new to the game, be sure to check out our Beginner’s Guide for a better insight into the game. You can go through our Redeem Codes article to collect free items and rewards.
How to Contact Foundation: Galactic Frontier Customer Support
Foundation: Galactic Frontier has recently launched, and since the game is relatively new, it is completely normal to encounter any issues while playing. However, there is no need to worry, as you can always contact the game’s customer support team for help with any in-game problems, either through in-game customer support, their official social media channels, or via email.
How to Contact via the in-game customer service option
Follow these steps if you want to contact the customer service team through the in-game option:
- First, launch the game on your mobile device.
- Next, tap on the small head-shaped icon with a headphone for in-game customer support.
- Then, fill in the required details, including your UID, the time the issue occurred, and a brief description of the problem.
- If you’ve any relevant screenshots, make sure to attach them too.
- Lastly, give your Device Info.
- Click Submit, and you’re all set.
How to Contact via the Foundation: Galactic Frontier official website
If your issue is not solved after following the previous steps, your next option is to visit their official website, but it doesn’t provide customer support there. So, you can instead visit FunPlus’ official website, scroll down, and tap on Customer Support there, or just email the app support.
How to Contact the Developer Team Directly
If you are still facing issues and want to contact the developer team directly, you can do so by reaching out to the game’s official social media channels. You can try to contact them via the official X (formerly Twitter) account, Facebook, or join their Discord Server for more support and assistance.
For related guides, check out:
- THE KING OF FIGHTERS AFK: How to contact customer support service
- Dragon Ball Gekishin Squadra: How to contact customer support service
- Wartune Ultra: How to contact the customer support service
- DC Worlds Collide: How to contact the customer support service
- Game of Thrones: Kingsroad: How to contact customer support service
Still facing any issues in contacting the Foundation: Galactic Frontier support team? Head straight to our comments section and get your queries resolved. Happy Gaming!
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