Mecha Domination: Rampage is a strategy title from 37GAMES. The story is set in a wasteland where mechanized beasts are the dominants. Now, you guys have to lead the remaining survivors to save humanity’s last remaining enclaves. Since it has been out, the game has topped the download charts. The need to contact Customer Support has been rising in Mecha Domination: Rampage.
Though the game successfully delivered all the key elements that one expects from this genre, there are still a lot of issues that need to be addressed by the developers. Some of you are facing hindrances in the form of in-game bugs, account-related issues, and queries relating to in-app purchases.
We want all users to have a smooth and hassle-free gaming experience without being bothered by in-game bugs. Here’s our step-by-step guide to contacting the customer support team of Mecha Domination: Rampage. If you are recently starting check our Beginner’s Guide for the basic tips, Beast Tier List to choose the best beasts, and make sure to go through our Gift Codes article for some free resources. Also, to get more diamonds for free in the game, follow our Diamonds guide for the same.
How to Contact Mecha Domination: Rampage Customer Support
The support team has already answered many frequently asked questions on the game’s official website. But if anyone can’t satisfy himself, the Mecha Domination: Rampage customer service is available to contact anytime to answer any queries from you guys.
There are three ways to contact the customer support team of Mecha Domination: Rampage. You can contact them via in-game menu options, contact them via the official support page of Mecha Domination: Rampage., or reach out to the Developers at 37GAMES, directly via social media handles.
How to Contact via in-game Customer Service Option
Launch the game on your mobile device. Once the in-game home screen has loaded, adhere to the steps below:
- Tap on your Commander Icon located at the upper left corner of the game screen.
- While on the Commander Info page, navigate to the Settings option at the bottom right corner of the page.
- The in-game Settings menu, with eight navigable options, will appear on your screen next. From amongst the other options, tap on the one with the headset icon, labeled as Contact Support.
- This would take you to the Quick Ticket raising page of 37Games where you need to pick the category that best describes your issue. It might be account-related, related to some lag/crash/latency issue, an Event Bug, or some other issue.
- Based on your category selection, you will be asked to fill in the required inputs. Here are some generic inputs that need to be provided.
- Account
- Character Name
- Server
- Event Name
- Time of the anomaly
- A detailed description of your issue.
- Anomaly-related images or videos for quick assistance.
- Once you have provided all the inputs asked for, tap on the Submit button to successfully raise a ticket.
How to Contact via Mecha Domination: Rampage Official Website
Players can directly go to the official help website of Mecha Domination: Rampage and access the customer service option from there. It could be another alternative, where players face login problems and cannot access the in-game support option.
- Players must visit the official website of Mecha Domination: Rampage here.
- Once on the website, tap on the three-line bar at the page’s upper left corner.
- From the drop-down options that appear next, navigate to the Customer option.
- This would take you to the ticket creation page where the following details must be provided.
- Server (select from the drop-down options)
- Type of Inquiry (Select from the drop-down options)
- Subject of your inquiry.
- A detailed description of your issue.
- Relevant file attachments in the form of screenshots (should be less than 5 MB)
- Finally, tap the Submit button when all the required details have been provided.
How to Contact the Developer team directly
Another approach could be to reach out to the Developers at 37Games directly, via their Social Media handles. You can reach out to the team via the official Facebook ID of Mecha Domination: Rampage. You should then follow-up on their Discord server, where tons of passionate fans are there to help users resolve their queries.
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Still, facing any issues in contacting the Support Team of The Mecha Domination: Rampage? Head straight to our comments section and get your queries resolved. Happy Gaming!
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