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Seven Knights Re:BIRTH: How to contact customer support service

Resolve your issues in a hurry!

Seven Knights Re:BIRTH is a collectible RPG from Netmarble, which is a remake of the classic title, Seven Knights. In this Seven Knights Re:BIRTH Customer Support Guide, I will show you how to reach the customer service support team and resolve any issues you face in-game. Additionally, you can go through our Redeem Codes article to collect free items and rewards.

How to Contact Seven Knights Re:BIRTH Customer Support

Seven Knights Re:BIRTH has recently launched, and since the game is relatively new, it is completely normal to encounter any issues while playing. However, there is no need to worry, as you can always contact the game’s customer support team for help with any in-game problems, either through in-game customer support, their official social media channels, or via email.

How to Contact via the in-game customer service option

Follow these steps if you want to contact the customer service team through the in-game option:

  • First, launch the game on your mobile device.
  • Next, tap on the gear/cog icon for Settings.
  • Out of all the options like Graphics, Audio, and more, select Account & Terms.
  • There, you’ll find the Customer Center option, so tap on it.
Seven Knights Re:BIRTH In-game Customer Support
Seven Knights Re:BIRTH In-game Customer Support (Image via Netmarble)
  • Now, you can select from options like Best FAQs, Recovery, Bug/Report, My Inquiries, and more.
  • Choose Report or Bug Report, and there you’ll find the Contact Customer Support option for further assistance.
  • Now, select a Category for your issue.
  • Fill in the Inquiry Confirmation Info like Account Details, Date and Time of Issue, Title, and provide a detailed description of your issue.
  • You can also attach up to three screenshots, and make sure to provide your email address.
  • Click Submit, and you’re all set.

How to Contact via the Seven Knights Re:BIRTH official website

Seven Knights Re:BIRTH Customer Support Website
Seven Knights Re:BIRTH Customer Support Website (Image via Netmarble)

If your issue is not solved after following the previous steps, your next option is to visit their official website. However, the website support will redirect you to the same customer service page as the above in-game method.

How to Contact the Developer Team Directly

If you are still facing issues and want to contact the developer team directly,  you can do so by reaching out to the game’s official social media channels. You can try to contact via the official X (formerly known as Twitter) account, Facebook, or join their Discord Server for more support and assistance.

For related guides, check out:

Still facing any issues in contacting the Seven Knights Re:BIRTH support team? Head straight to our comments section and get your queries resolved. Happy Gaming!

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