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Snowbreak Containment Zone: How to contact the customer support service

Easy steps to contact support!

Snowbreak Containment Zone is a new 3D sci-fi shooter RPG that recently launched for mobile devices. A futuristic experience on offer, it also gives players a next-gen, cross-platform gaming experience. With the launch, the need to contact Customer Support has steadily increased as players try to know more about the game. So in this guide, we’ll be explaining the steps to contact the customer support service of Snowbreak Containment Zone.

Some players of the game are frequently hampered by in-game bugs, account-related issues, and in-app purchase questions. Every user desires a smooth and bug-free gaming experience. As a result, they must contact customer service to clarify their doubts and problems.

How to Contact Snowbreak Containment Zone customer support

The support team has a FAQ section on their official website to address common player inquiries. In the event that a player is unable to find a resolution to an ongoing problem or encounters a new issue, Snowbreak Containment Zone customer service is available to contact at any time to answer questions from the players.

There are two ways to contact the Snowbreak Containment Zone customer support team. Players can contact them through in-game menu options or directly through Snowbreak Containment Zone social media handles.

How to Contact via in-game Customer Service Option

The first method is to contact through the in-game menu. The game must be launched on the players’ devices. They must follow the steps below once the in-game home screen has loaded.

Snowbreak Containment Zone customer support
Image via Seasun Games
  • On the home screen, you can find the Settings cogwheel icon in the top right. Click on it.
  • It opens you a lot of setting options like Controls, Graphics. Scroll down to find the Other option and click on it.
  • You will have an option named Customer Service in the menu. Click on the Contact option beside it to open the customer support forum.
  • Clicking on it would take you to the Customer Service page where you can inquire about the game problems, purchases, events, and games addressed by the developers.
  • You have a dedicated option to contact the team for payment-related issues and the other option present to get and report other issues.

Reporting a Bug

Currently, you can follow the above steps to go to the support page. To report a bug the steps are given below.

Snowbreak Containment Zone customer support
Image via Seasun Games
  • On the customer support page, you can find the Auto-Submit option.
  • Fill in the necessary details such as Email ID and Description of the Issue.
  • Make sure to mention a separate header while writing the subject so that the team can get a clear idea about the bug you are referring to.
  • Players can upload screenshots of the bug if available, and then click Submit.

How to Contact the Developer team directly

Players can contact the developers at Amazing Seasun directly. This can be done by contacting them via their social media handles. Players can contact the handle @SnowbreakEN which is the official Twitter handle of the Snowbreak Containment Zone. Additionally, can contact the handle @SnowbreakEN which is the official Facebook handle of Snowbreak Containment Zone. They can also contact the team via the official website

Are you still facing any issues in contacting the Customer Support Team of Snowbreak Containment Zone? Head straight to our comments section and get your queries resolved! 

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