Sonic Rumble is a casual party game from SEGA and Rovio, bringing the first multiplayer party game experience to the beloved IP. In this Sonic Rumble Customer Support Guide, I will show you how to reach the customer service support team and resolve any issues you face in-game.
If you are new to the game, be sure to check out our Beginner’s Guide for a better insight into the game. You can go through our Redeem Codes article to collect free items and rewards.
How to Contact Sonic Rumble Customer Support
Sonic Rumble has just launched, and since the game is relatively new, it is completely normal to encounter any issues while playing. However, there is no need to worry, as you can always contact the game’s customer support team for help with any in-game problems, either through in-game customer support, their official social media channels, or via email.
How to Contact via the in-game customer service option
Follow these steps if you want to contact the customer service team through the in-game option:
- First, launch the game on your mobile device.
- Next, tap on the three horizontal lines at the top right corner to open Settings.
- There, select Settings from the list that includes Mailbox, Leaderboards, and more.
- Now, tap Open next to the Support option.
- You’ll be redirected to the customer support page.
- You can browse through sections like Popular articles, Account Support, Technical Issues, and more.
- Just scroll down and tap on Chat with us.
- Now, choose your issue type from options like Gameplay issues/Report a bug, Purchases, Account Support, Feedback, and Others.
- For instance, to report a bug, select Reporting a Bug and continue there.
How to Contact via the Sonic Rumble official website
If your issue is not solved after following the previous steps, your next option is to visit their official website. However, this is the same page that you get by following the above steps. So, you can instead email their app support.
How to Contact the Developer Team Directly
If you are still facing issues and want to contact the developer team directly, you can do so by reaching out to the game’s official social media channels. You can try to contact them via the official X (formerly Twitter) account, Facebook, or join their Discord Server for more support and assistance.
For related guides, check out:
- THE KING OF FIGHTERS AFK: How to contact customer support service
- Dragon Ball Gekishin Squadra: How to contact customer support service
- Wartune Ultra: How to contact the customer support service
- DC Worlds Collide: How to contact the customer support service
- Game of Thrones: Kingsroad: How to contact customer support service
Still facing any issues in contacting the Sonic Rumble support team? Head straight to our comments section and get your queries resolved. Happy Gaming!
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