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THE KING OF FIGHTERS AFK: How to contact customer support service

Resolve your issues in a hurry!

THE KING OF FIGHTERS AFK is an idle RPG with character-collecting and retro, pixel-art from Netmarble. This title lets you collect the core fighters from the KOF series, take part in 5v5 team battles with them, and enjoy a unique combat system that is not present in other KOF titles. In this THE KING OF FIGHTERS AFK Customer Support Guide, I will show you how to reach the customer service support team and resolve any issues you face in-game. 

If you are new to THE KING OF FIGHTERS AFK, be sure to check out our Hands-On Experience article for a better insight into the game. Additionally, go through our Redeem Codes article to collect free items and rewards.

How to Contact THE KING OF FIGHTERS AFK Customer Support

THE KING OF FIGHTERS AFK has recently launched, and since the game is relatively new, it is completely normal to encounter any issues while playing. However, there is no need to worry, as you can always contact the game’s customer support team for help with any in-game problems, either through in-game customer support, their official social media channels, or via email.

How to Contact via the in-game customer service option

Follow these steps if you want to contact the customer service team through the in-game option:

  • First, launch the game on your mobile device.
  • Next, tap the square-like icon at the bottom center, then tap the gear/cog icon, to open Settings.
  • You’ll find several options like Forum, Enter Coupon Code, and more, but select Customer Center.
THE KING OF FIGHTERS AFK In-game Customer Support
THE KING OF FIGHTERS AFK In-game Customer Support (Image via Netmarble)
  • Here, you can select from options like Hot Topic, Events, Reports/Bugs, My Inquiries, and more.
  • Choose Reports or Bug Reports, and there you’ll find the Contact Customer Support option.
  • Now, select a Category for your issue.
  • Fill in the Inquiry Confirmation Info like Account Details, Date and Time of Issue, Title, and provide a detailed description of your issue.
  • You can also attach up to three screenshots, and make sure to provide your email address.
  • Click Submit, and you’re all set.

How to Contact via the THE KING OF FIGHTERS AFK official website

THE KING OF FIGHTERS AFK Customer Supprot Website
THE KING OF FIGHTERS AFK Customer Support Website (Image via Netmarble)

If your issue is not solved after following the previous steps, your next option is to visit their official website. However, the website support will redirect you to the same customer service page as the above in-game method.

How to Contact the Developer Team Directly

If you are still facing issues and want to contact the developer team directly,  you can do so by reaching out to the game’s official social media channels. You can try to contact via the official X (formerly known as Twitter) account or Facebook for more support and assistance.

For related guides, check out:

Still facing any issues in contacting the THE KING OF FIGHTERS AFK support team? Head straight to our comments section and get your queries resolved. Happy Gaming!

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