ACECRAFT is a 2-player bullet-hell shooter title from Vizta Games. This title throws you into a living cartoony world, where you’ve to dodge and survive the bullet storms, beat the bosses, and progress further. In this ACECRAFT Customer Support Guide, I will show you how to reach the customer service support team and resolve any issues you face in-game. If you are new to ACECRAFT, you can go through our Redeem Codes article to collect free items and rewards.
How to Contact ACECRAFT Customer Support
ACECRAFT has recently launched, and since the game is very new, it is completely normal if you encounter any issues while playing. However, there is no need to worry, as you can always contact the game’s customer support team for help with any in-game problems, either through in-game customer support, their official social media channels, or via email.
How to Contact via the in-game customer service option
Follow these steps if you want to contact the customer service team through the in-game option:
- First, launch the game on your mobile device.
- Next, tap on Menu, located at the top right corner of your screen.
- You’ll find several options like Friends, Mails, and more, but select Support.
- You will be redirected to the Customer Service page.
- Here, you can select from options like CBT Rebate Information, Bug Report, Payment Issues, Item & Inventory Issues, Network Issues, Account Issues, Report or Appeal, and Gameplay & Suggestions.
- Now, you can, for instance, select Bug Report, then tap on Fill out the form.
- You can then select the bug category, attach screenshots, note the time it occurred, and more.
- Finally, provide a detailed description of your issue.
- Click Submit, and you’re all set.
How to Contact via the ACECRAFT official website
If your issue is not solved after following the previous steps, your next option is to visit their official website. However, the website doesn’t provide direct customer support. Instead of this, you can reach out to the team through their support email.
How to Contact the Developer Team Directly
If you are still facing issues and want to contact the developer team directly, you can do so by reaching out to the game’s official social media channels. You can try to contact via the official X (formerly known as Twitter) account or join their Discord Server or subreddit for more support and assistance.
For related guides, check out:
- Wartune Ultra: How to contact the customer support service
- DC Worlds Collide: How to contact the customer support service
- Game of Thrones: Kingsroad: How to contact customer support service
- Avatar: Realms Collide: How to contact customer support service
- MARVEL Mystic Mayhem: How to Contact Customer Support Service
Still facing any issues in contacting the ACECRAFT support team? Head straight to our comments section and get your queries resolved. Happy Gaming!
For more Mobile Gaming news and updates, join our WhatsApp group, Telegram Group, or Discord server. Also, follow us on Google News, Instagram, and Twitter for quick updates.
