Age of Empires Mobile How to contact customer support service

Solve your issues easily!

Age of Empires: Mobile, a thrilling strategy game provided by Level Infinite that plunges you into the heart of ancient civilizations, epic battles, and conquests. As you embark on your journey through this captivating world, you may encounter questions or issues along the way, it’s essential to have reliable customer support at your disposal. In this guide, we’ll explore how to contact the customer support service of Age of Empires Mobile effectively, ensuring that you can solve any issues and make the most of your gaming experience.

If you’re just starting with Age of Empires Mobile, make sure to explore our beginner’s guide, tips to earn Empire Coins, and the top 3 hero lineups ideal for beginners. Also, don’t miss out on the available redeem codes for extra rewards to kickstart your adventure!

How to Contact Age of Empires Mobile Customer Support

If you ever require assistance while playing Age of Empires Mobile, I’m here to guide you on connecting with the customer support team. The game’s Help section addresses many common queries, but for specific challenges or additional assistance, you can reach out to the customer service team via the in-game menu or contact them through Age of Empires Mobile’s official social media channels.

How to Contact via in-game Customer service option

If you need to contact Customer Service in Age of Empires Mobile through the in-game option, here’s how you can do it:

  • Open the game and navigate to your profile by tapping on your profile icon or avatar.
  • From there, access the settings menu located at the bottom of the screen.
  • Within the settings menu, select the Customer Service option.
  • In the Customer Service section, you’ll find guides and other valuable resources addressing common issues such as reporting penalties, making purchases, understanding gameplay, and more.
Age of Empires Mobile: How to contact customer support service
Image via Level Infinite

To report an issue within the in-game Support Center in Age of Empires Mobile, follow these steps:

  • Navigate to the Customer Service section and locate the “Contact Us” option at the bottom.
  • Once you’ve accessed the contact page, choose the category that best fits the nature of your issue. Categories may include account-related issues, penalties, purchases, reporting issues, and more.
  • After selecting the appropriate category, provide a detailed description of your problem. Be sure to include as much relevant information as possible to help the support team understand and address your concern effectively.
Age of Empires Mobile: How to contact customer support service
Image via Level Infinite

How to Contact the Developer team directly

If you encounter any issues while playing Age of Empires Mobile, here’s how you can get in touch with the developers. I’ve found that reaching out through their official social media accounts, such as Facebook, Twitter, or YouTube, can be effective.

Also, visiting their official website might give you access to email addresses or forms to contact their support team. Another helpful option is joining the game’s Discord community, where you can directly interact with the developers. Just make sure to explain your issue clearly when seeking assistance. Additionally, joining their community can also bring rewards.

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That’s all from us for the Age of Empires Mobile on how to contact the customer support service! Did you find our Age of Empires Mobile customer support service guide helpful? Do let us know in the comments!

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