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Airship Knights: Idle RPG: How to contact customer support service

Resolve your issues within a jiffy!

Airship Knights: Idle RPG is an idle RPG brought to you by Super Planet. The game being an idle RPG adventure, takes you on an epic journey through Cloud Island. You got to assume the role of Flying Island’s first commander. The captain will have to be in charge of his own airship’s Operation to get past the endless phases. Ever since the game’s inception, the need to contact the Airship Knights customer support has constantly been on the rise.

As you are new to the game, do not forget to check out the beginner’s guide which will help you learn the in-game basics. Don’t forget to check out our redeem codes guide to get freebies and a reroll guide to grab the best Knight. Also, check our Knights tier list to choose the best Knights for your journey!

Though the game has successfully delivered all the key elements one expects from this genre, there are still a lot of issues that need to be addressed by the developers. Some of you guys are facing hindrances in the form of in-game bugs, account-related issues, and in-app purchase-related problems. I want all users to have a smooth and hassle-free gaming experience without being bothered by in-game bugs.

How to Contact Dawn of Airship Knights: Idle RPG Customer Support

The support team has already answered many frequently asked questions on the game’s official website. But if anyone can’t satisfy himself, the Airship Knights: Idle RPG customer service is available to contact anytime to answer the queries from the players.  

There are two ways to contact the customer support team of Airship Knights: Idle RPG. You can contact us from in-game menu options, or reach out to the Developers directly, via social media handles.

How to Contact via in-game Customer Service Option 

Launch the game on your device. Once the in-game title screen has loaded, adhere to the steps below:

  • Just before the in-game home screen loads, tap on the cogwheel icon located at the upper-left corner of the game screen.
Airship Knights Idle RPG in-game Support
Image via SuperPlanet
  • Two navigable options, namely, Inquiry, and Quit Game would appear on your screen next. You must tap on Inquiry next.
  • This would take you to the Email Composition page of your primary email ID. The From, To, and Subject of your email will auto-populate. At the bottom of your email, your device details would also auto-populate as footnotes. As the email body you will be required to include your problem description and the date and time it occurred.
Airship Knights Idle RPG Email Support
Image via SuperPlanet
  • You may also attach relevant screenshots with the email for a better overview and understanding.
  • Once you have provided all the required information, tap on the Send button to successfully Send the email.

The Developer team will get back to you within 2-3 business days. You can do additional follow-ups in the same email thread if required.

How to Contact the Developer team directly

You may mail the Developer team directly here. Another approach could be to reach out to the Developers directly via their Social Media handles. @PlaySuperPlanet is the Official Twitter handle of Super Planet for catering to the queries from users. You can even reach out to the team at the Official Facebook ID of Super Planet Players should then do a follow-up on their Discord Server where tons of passionate fans are there to help users resolve their queries.

Did we satisfy your query about connecting to the official customer support? Check our other support guides below:

Still, facing any issues in contacting the Support Team of Airship Knights: Idle RPG? Head straight to our comments section and get your queries resolved. Happy Gaming!

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