Dragon Survival is Alchemist Games‘ latest action title that marked its presence in the Gaming Industry. In a setting where Monsters are attacking the dragon village, the game asks players to train and command the Legendary Dragons, befriend them, and confront the Monsters together with the Dragons. They get to choose from an infinite number of skill combinations in their arsenal that help improve weapon performance, which they must use in various ways to gain an advantage over the monsters. Ever since it launched, the game has constantly topped the download charts. The need to contact Customer Support has been constantly rising in Dragon Survival.
Though the game successfully delivered all the key elements that one expects from this genre, there are still a lot of issues that need to be addressed by the developers. Some fans face hindrances in the form of in-game bugs, account-related issues, and queries relating to in-app purchases. We want all users to have a smooth and hassle-free gaming experience without being bothered by in-game bugs. Here’s our step-by-step guide to contacting the customer support team of Dragon Survival.
How to Contact Dragon Survival Swing Customer Support
The support team has already answered many frequently asked questions on the game’s official website. But if anyone can’t satisfy himself, the Dragon Survival customer service is available to contact anytime to answer the queries from the players.
As of now, there is only one way by which players can report their issues to the support team. They must resort to taking help from the in-game Customer Support Centre of Dragon Survival. The steps for doing so will be discussed in the segment next.
How to Contact via in-game Customer service option
Players must launch the game on their devices. Once the in-game home screen has loaded, they must adhere to the steps below:
- Tap on the cogwheel icon located at the upper right corner of the game screen.
- This would take you to the in-game Settings menu. While on the Settings menu, the first thing that you should look to do is copy your Unique ID from the Account Info section of the menu, located at the upper-right corner of the menu window. To do the same, tap on the Copy button adjacent to your UID.
- Up next, you will discover six navigable options at the bottom right corner of the menu window, namely, Language, Coupon, Error Modification, Inquire, Terms and Conditions, and Privacy Policy. Players must navigate to the Inquire option.
- The Customer Support window would finally pop up on your screen. You will come across two sections on this menu. In the first section entitled Recipient Email Address, you must provide your own email address. In the second text area, make sure to describe your issue in detail. Make sure that you provide your Unique ID in this section too.
- Tap on the Send button once you have provided all the necessary details. The developer team will get back to you at the email address provided, within 48-72 hours. You may do additional follow-ups in the same mail chain if required.
That’s how you can contact the Dragon Survival Customer Support easily!
Still, facing any issues in contacting the Support Team of Dragon Survival? Head straight to our comments section and get your queries resolved. Happy Gaming!
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