HAIKYU FLY HIGH is a thrilling volleyball-themed RPG from Garena. Based on the popular anime series “Haikyu!!,” the game brings back iconic moments as well as a tight grind from the beginning. In this HAIKYU!! FLY HIGH Customer Support Guide, I will show you how to reach the customer service support team and resolve any issues you face in-game.
If you’re just starting, we have covered some guides for the game. You can go through the redeem codes and beginner’s guide for a head start. Let us know what else you need, and we’ll make sure you get the latest updates. And do not forget to check our review as well.
How to Contact HAIKYU!! FLY HIGH Customer Support
The game was released in July this year, so it’s been a bit over two months since it was released. So, the game might have bugs or any other issues that may interrupt your gameplay experience. But you should not worry, as the customer team is ready to resolve any issues that you might face.
The game already has some presets for known issues, which you can browse, and even if that is not enough to provide you with a solution, you can also contact the support team directly. But you only need to use the right channel to raise your issues before the customer service team.
Again, I’ll be providing you with step-by-step information on how you can contact the HAIKYU!! FLY HIGH customer support team.
How to Contact via the in-game customer service option
Follow these steps if you want to contact the customer service team through the in-game option:
- First, launch the game on your mobile device.
- Click on the Settings Icon located just below the Profile section.
- You will see the Customer Support as a separate option in the bottom left corner, click on it.
- There will be a Search Bar so you can directly search to check if your issue-related FAQs are available.
- You can also check the FAQs and Payment issues from the same page.
- Click on the Account Tab on the top right to unfold more options like Activities, Requests, and Contact Details, Submit a Request, etc.
- Now, select a Category for your issue.
- You can also submit a request and add images.
- To do so, tap on the Three Bar Icon and then click on Submit a request.
- Now, complete the form with your Email address, Nickname, Account ID, Region, Type of Issues, and Description of your issue.
- Now, click on submit, and the developers or the support team will contact you shortly.
Take note that you can contact Customer Support from the pre-game screen as well. For that, directly tap on the Customer Support option from the pre-game screen and complete the rest of the processes as mentioned above.
How to Contact via the HAIKYU!! FLY HIGH official website
If your issue is not solved after following the previous steps, your next option is to visit their official website. However, the website support will redirect you to the same customer service page as the above in-game method.
How to Contact the Developer Team Directly
If you are still facing issues and want to contact the developer team directly, you can do so by reaching out to the game’s official social media channels. You can try to contact them via the official X (formerly known as Twitter) account, Facebook, or join their Discord Server for more support and assistance.
Note that you might have to wait a bit longer if you’re using Facebook and Twitter, while it is easier to receive a quick response on Discord, as you’ll meet other players there and share your issues regarding gameplay with everyone. Also, you can talk to the developers and moderators directly via Discord channels.
For related guides, check out:
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Still facing any issues in contacting the HAIKYU!! FLY HIGH support team? Head straight to our comments section and get your queries resolved. Happy Gaming!
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