Heroes of History: Epic Empire is a city-building simulator by InnoGames GmbH, where you expand your empire by constructing and upgrading civilizations. In this Heroes of History: Epic Empire customer support guide, I’ll provide detailed information on how to reach the team and developers for any game-related issues.
If you’re new to the game, I’ve also shared some redeem codes to get you started with freebies. In my beginner’s guide, you can find all the key tips for a smooth beginning. Don’t forget to check out my class guide and heroes tier list for more insights into the game.
As you advance in Heroes of History: Epic Empire, you may face challenges and need help from the developers. Whether it’s fixing bugs, handling account issues, or understanding in-app purchases, this guide is here to assist you. I aim to ensure your gaming experience stays smooth and enjoyable.
How to Contact Heroes of History: Epic Empire customer support
If your questions aren’t answered by Heroes of History: Epic Empire’s social media platforms, contacting the customer support team is easy. You can use the in-game Customer Center or get in touch through their official social media accounts or website. They’re ready to assist with any problems or concerns you may have.
How to Contact via in-game Customer service option
To contact the Heroes of History: Epic Empire customer support team, simply follow these steps:
- Open the game on your device.
- Access the game menu.
- Select the gear icon, also known as Settings.
- Go to the settings section.
- Navigate to General Settings.
- Tap on Support.
- Choose the issue type: Game Info, Account, or Purchases.
- Select the category that best fits your question.
- Provide a detailed description of your issue.
- Finally, tap the Submit button to send your inquiry.
After submitting your inquiry, you can expect a response from the Customer Center Team within 48 hours through the email address you provided. If you have additional concerns, you can also explore other available support options.
How to Contact the Developer team directly
If you prefer an alternative method, you can directly contact the developers through their official social media accounts. Visit the Heroes of History: Epic Empire Facebook page for support and assistance. You can also reach out through their official website, Heroes of History: Epic Empire Official Website. These multiple channels are available to ensure you get the help you need.
For related guides, check out:
- Mecha Domination: Rampage Customer support guide
- Soccer Hero: PvP Football Game Customer support guide
- Tales of Terrarum Customer support guide
- The Elder Scrolls: Castles Customer support guide
- Mobile Legends: Bang Bang Customer support guide
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