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Myth: Gods of Asgard: How to contact the customer support service

Get your doubts clarified!

Myth: Gods of Asgard is an action RPG rooted in Norse mythology that features a Hack ‘n Slash gameplay with an excellent combat system with American comic-style art, having your combat prowess will determine the outcome of battles. With the launch, the need to contact Customer Support has steadily increased as players try to know more about the game. So in this guide, we’ll be explaining the steps to contact the customer support service of Myth: Gods of Asgard.

Some players of the game are frequently hampered by in-game bugs, account-related issues, and in-app purchase questions. Every user desires a smooth and bug-free gaming experience. As a result, they must contact customer service to clarify their doubts and problems.

How to Contact Myth: Gods of Asgard customer support

The support team has a FAQ section on their official website to address common player inquiries. In the event that a player is unable to find a resolution to an ongoing problem or encounters a new issue, Myth: Gods of Asgard customer service is available to contact at any time to answer questions from the players.

There are two ways to contact the Myth: Gods of Asgard customer support team. Players can contact them through in-game menu options or directly through Myth: Gods of Asgard social media handles.

How to Contact via in-game Customer Service Option

The first method is to contact through the in-game menu. The game must be launched on the players’ devices. They must follow the steps below once the in-game home screen has loaded.

Myth: Gods of Asgard customer support
Image via Momo Technology HK Company Limited
  • On the home screen after launching the game, you can find the Home icon in the top left which is a floating menu. Click on it.
  • It opens you a lot of floating options like Notifications, Gift Code, etc. Scroll down to find the Support icon and click on it.
  • You will have an option named Customer Service in the menu. Click on the Contact option beside it to open the customer support pop-up menu.
  • Clicking on it would take you to the Customer Service page where you can inquire about the game problems, purchases, events, and games addressed by the developers. To see if their issue/query has been addressed in any of these sections, players must simply tap on the relevant section and scroll down to read the question and answers discussed under that section. You may come across your exact issue over there.

Reporting a Bug

Currently, you can follow the above steps to go to the support page. To report a bug the steps are given below.

Myth: Gods of Asgard bug report
Image via Momo Technology HK Company Limited
  • Out of the categories given, select Bug as your primary category.
  • In the pop-up, there isn’t a particular block to enter your details. So fill in the necessary details such as Email ID and Description of the Issue in the text box itself.
  • Make sure to mention the Title in the box while writing the subject so that the team can get a clear idea about the bug you are referring to.
  • Players can upload screenshots of the bug if available, and then click Submit.

How to Contact the Developer team directly

Players can contact the developers at Momo Technology Directly. You can head over to the official Facebook page @goa.managene and get your doubts clarified, alongside their official Discord server as well. Players can also visit the official website to clarify their doubts.

Are you still facing any issues in contacting the Customer Support Team of Myth: Gods of Asgard? Head straight to our comments section and get your queries resolved! 

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