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Reverse: 1999: How to contact the Customer Support Service

Contact the developers for in-game issues!

Reverse: 1999 is a turn-based tactical RPG developed by Bluepoch, where you take on the role of Timekeepers in an alternate 20th-century setting. The developers of Reverse: 1999 are open to suggestions as well as hearing the concerns of its players and contacting their Customer Support Service is accessible through various means. This game offers an engaging experience, elevating turn-based combat to new heights. It’s a realm that demands strategic planning, swift choices, and flexibility as your most valuable skills.

Additionally, you can check out some of my in-depth beginners guidetier listcurrency guide, and gacha system guide to have a great understanding and knowledge about other important things in the game.

With the use of their special Arcanum powers, you delve into the enigmas and hidden truths of this reality. While playing Reverse: 1999 can be magical, you sometimes face problems and look for help from developers. These problems might involve bugs in the game, account issues, or questions about purchases. To make sure everyone has a smooth and hassle-free gaming experience, we’ve created a simple guide with steps to easily get in touch with Reverse: 1999’s customer support team.

How to Contact Reverse: 1999 customer support

The Reverse: 1999 official website is a great place to find solutions to frequently asked questions. However, if you find yourself needing more assistance or having additional queries, they have the option to reach out to the dedicated customer service team of Reverse: 1999.

There are two primary methods available to get in touch with the customer support team. The first is by utilizing the in-game Customer Center, designed to provide direct assistance to you within the game environment. Alternatively, you can choose to directly contact the developers either by reaching out to Bluepoch or Reverse: 1999 through their official social media channels.

How to Contact via in-game Customer service option

To contact the customer support team in Reverse: 1999, follow these steps:

  • Launch the game on your device.
  • Go to the Lobby and tap on the drop-down tab.
  • Tap on the Settings gear icon located in this tab.
  • In the Settings menu, tap on the Service headset icon.
  • Select the appropriate information from the drop-down menu.
  • Describe your issue or recommendation in the provided text area.
  • Finally, tap the submit button to send your inquiry.
Reverse 1999 Customer
Image via Bluepoch


Here’s how to report an issue through the in-game Service Center:

  • Choose the right category for your question (Purchase, Account, or Game Inquiry).
  • Explain your issue clearly.
  • For Purchase Inquiries, share details about the bought item and your Account ID.
  • Fill out the form and hit Submit to send your inquiry.
Reverse 1999 Customer Support
Image via Bluepoch

Once you’ve sent your inquiry, the Customer Center Team will get back to you quickly through the email address you provided or in-game mail. If necessary, you can also contact them directly through their social media accounts.

How to Contact the Developer team directly

You also have the option to directly connect with the developers by getting in touch through their official social media accounts. The official Twitter account for Reverse: 1999 is @Reverse1999_GL where you can ask questions and get help there.

Moreover, you can engage with them via the official Discord community, where multiple admins are available to assist you. For further updates on your inquiries, you can also visit the official Bluepoch website.

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