SimCity BuildIt: How to contact customer support service

Get your concerns delivered!

SimCity BuildIt is a popular mobile city-building simulation game from TrackTwenty and Electronic Arts, and is part of the renowned SimCity series. Its main goal is to grow your city’s population by unlocking specializations and acquiring buildings using Keys. I’m happy to share that this SimCity BuildIt customer support guide is here to provide you with comprehensive information on how to contact the team and developers for any game-related issues.

Strategic placement of buildings is vital for maintaining tax revenue and expanding your city. Praised as one of the top city-building games for mobile devices in 2024, players face challenges such as traffic and pollution while managing essential services like power plants and various departments. Lastly, you can check some free redeem codes of the game, for some potential rewards.

While playing SimCity BuildIt, you might encounter obstacles that require assistance from the developers. Whether it involves troubleshooting bugs, resolving account-related issues, or clarifying in-app purchases, our guide is readily available to support you. My goal is to guarantee that your gaming journey remains seamless and enjoyable.

How to Contact SimCity BuildIt customer support

If you find that SimCity BuildIt’s social media channels don’t address your queries, accessing the customer service team is simple. You can utilize the in-game Customer Center or reach out to the SimCity BuildIt team through their official social media profiles or website. They’re readily available to help address any concerns or questions you may have.

How to Contact via SimCity BuildIt in-game support option

  • Log in to the game.
  • Tap on the settings icon located on the right side of the screen.
  • Choose the customer service button from the menu.
  • You’ll be taken to the customer support area.
  • Select the type of issue you’re encountering (game-related, technical, purchase-related, etc.).
  • Enter a subject for your inquiry.
  • Provide a detailed description of the issue you’re experiencing.
  • Specify the platform you’re using and include your bound account.
  • Optionally, attach any relevant files.
  • Hit Submit to finish.
Simcity Buildit Customer support

Once you’ve submitted your question, expect to receive a response from the Customer Center Team within 48 hours. If you have further concerns, feel free to explore the other available support services.

How to Contact the Developer team directly

If you prefer to seek an alternative option, you have the opportunity to directly contact the developers via their official social media accounts. For assistance and support, you can visit the SimCity BuildIt Twitter page. Additionally, you can reach out to them through their official website, SimCity BuildIt EA Official Website. They have established multiple channels to ensure you receive the necessary support.

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