- Learn how to contact StoneAge: Idle Adventure Customer Support.
- Get the Official Social handles of StoneAge: Idle Adventure.
StoneAge: Idle Adventure is a new idle pet collector RPG from Netmarble and latest entry on the beloved StoneAge IP, bringing fan-favorite pets from the original series. In this StoneAge: Idle Adventure Customer Support Guide, I will show you how to reach the customer service support team and resolve any issues you face in-game.
If you are new to the game, be sure to check out our Redeem Codes article to collect free items and rewards.
How to Contact StoneAge: Idle Adventure Customer Support
StoneAge: Idle Adventure has just launched this week, and since the game is relatively new, it is completely normal to encounter any issues. However, there is no need to worry, as you can always contact the game’s customer support team for help with any in-game problems, either through in-game customer support, their official social media channels, or via email.
How to Contact via the in-game customer service option
Follow these steps if you want to contact the customer service team through the in-game option:
- First, launch the game on your mobile devices.
- Then, tap on the menu option located in the middle of Adventure and Battle section.
- Now, tap on the cog wheel icon which is the in-game Settings.
- After that, select Account.
- Here, you’ll find the Customer Service option, so simply select it.
- You’ll get the in-game customer support.
- Here, you can check the FAQ, and other sections like Account, Payment, and more to find a solution to your issue.
- Or tap on Report/Bug to report any issue or bugs.
- After that select either Reporting or Reporting Bugs and then Contact Customer Support.
- Now, select the Category, and provide your Account ID, Name, Server, along with Date and Time of the issue.
- Now provide a title and a detailed description of the issue.
- You can also submit a screenshot or video for more clarity.
- Finally, enter your Email and tap on Submit.
How to Contact via the StoneAge: Idle Adventure official website
If your issue is not solved after following the previous steps, your next option is to visit the official forum. There, you’ll find the Customer Support & FAQ, tap that, and you’ll be redirected to the customer support page. After that the process is same as the above method.
How to Contact the Developer Team Directly
If you are still facing issues and want to contact the developer team directly, you can do so by reaching out to the game’s official social media channels. You can try to contact them via the official like X(Twitter), Facebook, and more.
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Still facing any issues in contacting the StoneAge: Idle Adventure customer support team? Head straight to our comments section and get your queries resolved. Happy Gaming!
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