Top Goal Soccer Champion is an online football game from Nordeus, the developers of the popular football management game Top Eleven: Be A Football Manager where you can build your ultimate team, compete in PvP matches, and dominate the leaderboards. With a growing player base, many users are eager to understand the game while they are looking for ways to keep in touch with the devs. So to help you with this, my article will provide the details on how you can contact the customer service support team in Top Goal: Soccer Champion and resolve any issues existing in-game.
While Top Goal: Soccer Champion delivers an exciting soccer experience, some players may face issues like in-game bugs, account problems, or payment-related concerns. To ensure a smooth gaming experience, the developers provide customer support to assist with these problems.
How to contact Top Goal: Soccer Champion customer support
The support team usually has already answered many frequently asked questions on their official website. Still, some of our queries might not fit into that, so contacting them becomes kind of important.
There are three ways to contact the customer support team of Top Goal: Soccer Champion. You can reach out through the in-game support menu, visit the official website of Top Goal: Soccer Champion, or contact the developers at Nordeus directly via their social media channels.
How to Contact via in-game customer service option
Follow these steps if you want to contact the customer service team through the in-game option
- Open the Top Goal: Soccer Champion app on your device.
- Navigate to the Settings menu, found in the top-right corner of the home screen.
- Look for the Help & Support and click on it.
- This would redirect you to the FAQ section. You will find that the Developers have already addressed the Frequently Asked Queries about redeem codes, in-game bugs, account-related issues, payment-related issues, and various other categories.
- Simply click on the applicable category that best reflects your issue to identify it among the issues covered by these categories in the top row. Scroll through the list of questions that appear below the category and click on the drop-down arrow icon of the appropriate question to check the items. You can also use the search bar for a more precise description.
Reporting a Bug
If your issue persists or you are facing an in-game bug, you need to get in touch with Technical Support via the chat feature on the same FAQ page.
- When you scroll down the FAQ section, you will find a button at the bottom in which you have Chat with Us option. Entering that, you will be prompted to a chat page.
- After a while, Chatbot Support will contact you, where you can place your queries. Some questions have answers as preset and will help in resolving common queries.
- In other cases, type out your issue in detail out there. You will be required to enter the necessary details requested before you can connect to the support team.
- Based on your description, the developer team will send you the required support personnel to this chat as soon as possible. Make sure that you do a follow-up in this section to not miss out on their reply.
How to Contact the Developer Team Directly
If you are still facing issues and want to contact the developer team directly, you can reach out through the game’s official social media channels. You can visit the official Nordeus X account (formerly known as Twitter) or follow their Facebook page for more support and assistance.
Read other related articles:
- Cyber Rebellion: How to contact customer support service
- Journey of Monarch: How to contact customer support service
- The Dragon Odyssey: How to contact customer support service
- DC Worlds Collide: How to contact the customer support service
- Archero 2: How to contact customer support service
For more Mobile Gaming news and updates, join our WhatsApp Group, Telegram Group, or Discord server. Also, follow us on Instagram, Twitter and Google News for quick updates.
