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Trickcal: Chibi Go: How to contact the customer support service

Resolve your issues in a jiffy!

Trickcal: Chibi Go is full of charm, but even in the cutest games, sometimes bugs, crashes, or missing rewards happen. That’s when good customer support becomes your best ally. And in this Trickcal: Chibi Go Customer Support guide, you’ll learn all the legitimate ways to reach support, and how to ensure your issue gets handled quickly and properly.

Also, check out our Beginner’s Guide for valuable tips to get a great start, and our Redeem Codes article for freebies. Additionally, our Tier List and Reroll Guide are also available to help you get the best Apostles.

How to Contact Trickcal: Chibi Go Customer Support

How to Contact via the in-game Customer Support Option

Whenever possible, start with in-game support. It’s usually the most efficient because sending a ticket from within the app includes system context and identifiers automatically, making it easier for staff to troubleshoot.

Here’s how you typically do it:

  • Launch Trickcal: Chibi Go and wait until you’re in the main lobby or home screen.
  • Tap the Settings icon.
  • Inside Settings, navigate to Others, and look for an option labeled Customer Service.
Contacting Customer Support in Trickcal: Chibi Go
Contacting Customer Support in Trickcal: Chibi Go (Image via BILIBILI)

From there:

  • Once there, you’ll see a menu with categories. Choose the one that fits your problem best.
  • Fill in the details clearly by describing your problem, including relevant data like your User ID, server name, time of occurrence, and any screenshots if possible.
  • Submit the ticket.

How to Contact via the Official Website of Trickcal: Chibi Go

If, for some reason, you can’t access in-game support, the next fallback is using the official website or publisher support page.

Here’s how to proceed:

  • Visit the official Trickcal: Chibi Go website.
  • Look for the Customer Service.
  • Find an FAQ that already addresses many common issues. It’s worth scanning these first.

How to Contact the Developer Team Directly

Sometimes, your issue might be more complex, such as account transfer requests, region lock problems, or suspected account compromise, and in such cases, contacting the developer or publisher directly may be necessary. You can start by using the official support email provided by BILIBILI.

Another reliable option is to reach out through the game’s official social media or community channels, such as Twitter/X account or Discord servers, where the team often posts announcements and interacts with players. When reaching out, always be polite, concise, and organized. Clearly describe your issue, include relevant details, and remain patient, as this greatly increases your chances of receiving a quick and helpful response.

And that’s all from our Trickcal: Chibi Go Customer Support guide. Check our other guides below:

Did you find this Trickcal: Chibi Go Customer Support guide useful? Let us know in the comments below!

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