Losing account can be very much problematic. Be it on a mobile device or pc or console, for a player who is regular on a game and has spent a significant amount of time playing the game, losing the account forever can break him mentally. Sometimes it happens because of the issue on the developer’s side and sometimes it happens because of the player’s own fault. Nowadays, Call of Duty Mobile players are facing the same very frequently. So if you are among those who has lost his/her COD Mobile account, we will explain how you can possibly recover the account. We will also discuss how to avoid losing the accounts.
How to avoid losing the Call of Duty Mobile account?
When a player first logs into the game, he/she gets the option to play either as a Guest or use Facebook login or Google Play login. Many players do not care about it unknowingly and they go for Guest login. This is the first big mistake they do. When someone uses the guest login, if somehow the game data gets deleted or they reinstall the game, they’ll completely lose their progress. That means, they will not be able to recover the old account. No matter what they do, the progress is lost forever. So, first things first, use either Facebook or Google Play login to safeguard the progress. So in that case, if the player reinstalls the game, the data will be saved. And they can log in to their old account.
Read – Call of Duty White Screen problem: Here’s how to fix it
How to recover the lost account in Call of Duty Mobile?
In some rare cases, players lose their account data even if they had the Facebook or Google Play login. It is not normal but no need to panic. In that case, the players will need to contact the Activision support. The support will make sure that the person who is looking to recover the data is the real owner and then they will proceed. So players must have some proof about their account identity. If you are among those who lost their COD Mobile account even after having the Facebook or Google Play login, please click the button below and contact the support.
If you did not do anything wrong but still lost the account, you’ll probably get the account back. So just be patient and let the support recover your account data.

Please note – The Activision support website only supports certain issues that they address through their live chat feature. So if your issue doesn’t let you get in touch from the website, please reach out to them on Twitter.
Hope you’ll find this article helpful. For more helpful contents like this, make sure to follow GamingonPhone on Twitter and Instagram.
I was log in through my FB n my FB account got dele by an ex n so did my whole account and i just brought the battle passed is they anyway i can get back on my account named alPhAWolf99Sav idk my password the my email address for my other Facebook
We are glad that you could get back your account. 🙂
I emailed them and they haven’t gotten back to me yet, i am furious and i want my account back. I signed in with Google the first time i got the game. I didn’t do anything wrong i was trying to spectate my friends game and it kicked me out and made me make another account.
It can take a couple of days. Just be patient. 🙂
Today I accidentally unliked my original call of duty mobile account from the Facebook login I was using and connected it to a new call of duty account. I now have no way of accessing my original call of duty account. I would like recoger this original account, it was connected to the Facebook account I am using now. I also still have the name and ID of the original account it that helps.
Can you help me please
This is a big stupidity that you have connected your Facebook to a new account. However, if you have the Game ID then there’s a slight chance that you may get back to your account. Just contact the Activision support and see what they can do for you.
Good luck!
I have ID for COD but i cant log in,i didn’t connect my account with FB,how?
Even if you haven’t linked with Facebook yet, once you click on that Facebook login button, your ID automatically links with your FB Profile. Try that once
what is the email address for activision, my account got deleted by accident and i can remember my goin email address.
cannot*
Just tap the button above. See the article again. 🙂
I was log in with guest at season4 and now when I log in with Apple ID my guest account was lost it’s name was AvengerMeer lvl150 legendary ranked now lost
You should contact the Activision support and explain your problem. Your issue is critical as you have already replaced the guest account with the Apple ID.
Is there a way to get my data back after I clear the history on FB, pls tell me there is if not my heart will break down
I didnt get your issue. Can you please elaborate?
So i clear my Facebook history and few weeks later my Call Of Duty mobile restart so I had to remake a account mean the old account is gone. So I’m asking is there anything I can get it back?
You can still login with the old Facebook account that you had used earlier.
Yah I can but my COD games data is all gone ,how to get it back?
So you are saying that you logged in using that old Facebook account and still you got a new game account? If this is what you are facing, you should contact the Activision support. Its probably a fault on their end, and hopefully they’ll be able to recover your game data.
Where can I contact the Activision support?
See at the bottom of the article, it has the link to contact Activision support.
The link at the bottom of the article only brings me to a “contact us” page on activision website but it does not have an email to contact them? It just leads you to a list of games, topics and suggested solutions. I also am facing a problem where I suddenly have lost my account, please help!
The contact us button for Activision Support is limited to certain issues where you can directly talk with the support staff. However, you can always reach out to them via Twitter.
I’ve just updated the article with their Twitter information. So, if you cant get in touch through their website, write to them on Twitter.
You’re not able to talk directly with the Activison staff anywhere on the website, the only way to contact them directly is through twitter. The page you linked just links you back to a different FAQ forum.
Hi, Adam
You actually can. Not all the options will let you do live chat with the support staff. See the pic attached at the bottom of the article, that shows you can do live chat within the mentioned hours.
However, if your issue is not letting you do live chat, then its better to reach out via Twitter. 🙂
I’ve tried Twitter and email but there’s still no reply, is there any hope?
Bro today I opened my game and it wasn’t auto login and It want my account password and email but i forgot. I had a cod account. Pls help me because my rank was pro 3 in cod mobile. Pls help me. I tried to contact to Activision but it doesn’t have my problem. Pls help me.ðŸ˜ðŸ˜”😔
i cannot login to my account
it shows your email id or password wrong
but i have login my account few days (4 days ) before
with the same email id and password
what should i do now?
Probably youre typing it wrong. Because this is something unusual. Or, it could be a server issue.
You can contact the Activision support. But first, recheck your email ID and password. There must be something going wrong there. Good Luck!
i have already checked it but its not working and it sows the new account what should i do?
I don’t know if was an update or something but I went to play COD mobile and my account was gone and I had to start fresh and I’m pretty sure i used my Apple ID as the account and it’s not retrieving it so what am I supposed to do?
My account was Madceasersalad FYI, please get it back if you can.
I was in between a match and was connected on my mobile data. I received a unexpected call and it went on for 10 minutes or so…. So it got logged out of my FB account. This happened multiple times for me it wasn’t new so as usual I gave my FB login details and it took me as a new player. I used the same login details every time. My ID number is new my name is new all my data is lost. But the account is there as I checked it through my friends ID. Can i get… Read more »
I had reset my tab and my cod account was linked to my gmail . when I try loging in it logins in and then asks to make a new account. Its really frustrating cause I did a lot of work in that game. I hope someone could help me get my account back.
Sir my acc wont log in my feeling that all my progress was deleted and gone please get my acc back i change my username and i deleted cod mobile and when i tried to log back i forgot my username can you retrace my acc by using my old username its GNM-WOW ok?
it really breaks my heart that I lost my account Im crying Atm, I lost my acc by removing my app acc website at facebook because I want to link my Codm at my garena but it ended up losing my acc and creating new, can you please me? I would really appreciate it
Sir please I pm you on Facebook. I lost my acc because I was trying to link my FB acc to Garena acc and end up losing it now it created new acc. Help me please I still have my In Game Id and I can prove to you its mine
I deleted my FB account and I forgot about the game and idk how to get back my COD account it’s RavanElavavda
Please help,
If you had your Call of Duty account linked with the game, you can get into your profile any day. But if you do not have a COD account linked even, then you have to contact Activision support or unfortunately, you have to open a new account.
hello. i had a question. i had not linked my account to either fb or google play but i do have my Player ID. is there any way i can use that to get back into my account?
Did you have your account linked to COD? If you had, then you can login through your email ID. But if you logged in as a guest, then I’m afraid you have to go for a new account.
yes it was my guest account which i had not linked to any other social account but i do have my UID and Player ID of my guest account which i lost. can the UID or Player ID help in any way?
hey there i need ur help. i lost my account all o sudden with no reason. it was connected to my call of duty account, Facebook and email.i guess my whole account was hacked because i had to recover my email and facebook password.after that i recovered my call of duty password but when i logged in it just gave me a new level 1 account.i dont know what to do.i automatically logged in with my other phone and my account is here but i dont know what to do.i dont know what email is connected to my account. im… Read more »
Well, as it seems, your account has been hacked. This is happening a lot recently. You can drop a mail to Activision reporting this mishap. You say you logged in from another phone. Did your account appear at the level you were or it was back to level 1 there as well?
So I tried playing codm in my laptop because my phone is broken, before I play the game. It ask me to login using facebook or guest. I clicked the facebook thinking that I might play the same account from my phone. Then when I’m in the game my account went back to lvl 0. how do I recover my old codm account?
Was your old ID linked with your Facebook account? If not, then this is very obvious that logging in from your FB will take you to a brand new account
Yes, my old ID was linked in my facebook account. Is there any way I could recover my account?
The only way out is to log in through the Facebook account which you had linked to the game. Even if the devices change, do not switch the mode of Logging in.
So somebody hacked my account and changed my email and password to Activision but I could still log in through Facebook is there any way to get my account back
i deleted cod mobile and started playing it again i logged in through the call of duty option but when i logged in it asked me to put my username and i started from the beginning. i created my account in season 1 and had the bp from season 1 until season 6 or 5
Hi I’m writing cause need some help with recovering my CODM account. I accidentally deleted my Facebook and I do not know my password and I’m worried I can’t get my CODM account back as I have spent soo much money buying crates and hours into the game and I do not know what to do as to recovering my account. Please help
I opened the game after a while and clicked on guest (CODM) THEN GMAIL account popped up and I clicked on my account then the loading stuff happened. After the loading it didn’t open my account.Then I needed to create some new account and again complete the tutorial and contacted the but no reply then by mistake I linked this new account to the Gmail account .Done when I’m clicking on my Gmail my new account is opening now my old one
I play COD mobile with my facebook account,though i’ve linked it with activision profile,but continued to log in through facebook,recently when i tried to log in through activision,i can’t,it seemed that i have forgotten my activision log in id…but if i log in through Facebook it shows that both my a/c are linked…is there anyother way to retrive my activision log in id ?
I link my activation account and facebook account but some one open my account and link unknown apple account link so I don’t know which apple account linked how to recover my account remove apple account
I deleted my old Facebook account which I used to create my call of duty mobile account and now can’t find it and have already created my new Facebook account is there a way I can get back my call of duty account my game tag is clementdaliso
any one havean of this question
how to take old account in call of duy
I bought several items on my COD mobile account and I’m not sure if I had linked it to an email. If I didn’t, is there any way to get my old account back?
Hi I need help recovering my cod mobile account. My game name is :keaganfararira
Plz I need help with it
I have lost all of my stuff and I have spent hundreds of dollars on this. I’m so freakin pissed. It’s all I had left to enjoy and it’s wanting me to start over. I’m crying I’m so pissed.
Please help me someone I have fully lost my fb account due to formatting my old username is Bhavik-jadav48 I had joined the clan if someone could help me please contact 8369095069 my level 150 please someone give me Activision contact number
i can’t get back into my account i have the username and everything but it won’t let me
Hi Frida! See if you did not do anything wrong but still lost the account, you’ll probably get the account back. But if the problem persists, you can always contact Activision support and get your queries solved
i did try to contact activision support but it really didn’t help. i spent money on that account i am starting to think it might be locked temporarily because i tried to log in so many times and password reset is not working
Hi Frida! Although it’s sad to say that, but I have to say it that if the account was locked temporarily, then you would have been notified. But if that isn’t the case, then it’s banned permanently. There is absolutely no option other than creating a new account!
Hello I accidentally delete my info from Facebook and clear every thing i can proof my account what should i do? How can i connect activision support?
I start playing this game on season 1 to seaons 4 and then after i log out to season 5 in the next 8 months ago i have and issue that say Anuthoriztion9999.2018 that i can,t log in my account back please soemone help me
now there is a really rare chance that my account is unable to login i even have fb sign in but it keep saying Authoriztion erorr 9999.2018 i try clear cachs delete data uninstall reainstall fb login and out phone reset airplain mode nothing seems to be working when i try a guess account my fb Acc still there.please i really needed your help how do i fix this erorr code
Ok i kinda made a stupid mistake alright my storage was getting full and i needed to delete storage and i accidentally deleted my codm data and when i tried logging in with my facebook account it just said “Unable to retrieve user info (0,100020)”
And i really need some help