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COD Mobile Account lost: Here’s how to recover

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Losing account can be very much problematic. Be it on a mobile device or pc or console, for a player who is regular on a game and has spent a significant amount of time playing the game, losing the account forever can break him mentally. Sometimes it happens because of the issue on the developer’s side and sometimes it happens because of the player’s own fault. Nowadays, Call of Duty Mobile players are facing the same very frequently. So if you are among those who has lost his/her COD Mobile account, we will explain how you can possibly recover the account. We will also discuss how to avoid losing the accounts.

How to avoid losing the Call of Duty Mobile account?

When a player first logs into the game, he/she gets the option to play either as a Guest or use Facebook login or Google Play login. Many players do not care about it unknowingly and they go for Guest login. This is the first big mistake they do. When someone uses the guest login, if somehow the game data gets deleted or they reinstall the game, they’ll completely lose their progress. That means, they will not be able to recover the old account. No matter what they do, the progress is lost forever. So, first things first, use either Facebook or Google Play login to safeguard the progress. So in that case, if the player reinstalls the game, the data will be saved. And they can log in to their old account.

Read – Call of Duty White Screen problem: Here’s how to fix it

How to recover the lost account in Call of Duty Mobile?

In some rare cases, players lose their account data even if they had the Facebook or Google Play login. It is not normal but no need to panic. In that case, the players will need to contact the Activision support. The support will make sure that the person who is looking to recover the data is the real owner and then they will proceed. So players must have some proof about their account identity. If you are among those who lost their COD Mobile account even after having the Facebook or Google Play login, please click the button below and contact the support.

If you did not do anything wrong but still lost the account, you’ll probably get the account back. So just be patient and let the support recover your account data.

activision support

Please note – The Activision support website only supports certain issues that they address through their live chat feature. So if your issue doesn’t let you get in touch from the website, please reach out to them on Twitter.

Hope you’ll find this article helpful. For more helpful contents like this, make sure to follow GamingonPhone on Twitter and Instagram.

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Grew up playing Super Mario, Contra, etc. just like other 90s kids and now he is totally into Mobile Gaming. He has been following the Gaming industry since his childhood. He holds a bachelors degree in English and a masters degree in Business Management. Other than gaming, he is interested in Photography, an ardent fan of Real Madrid and a big follower of ColdPlay
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Cody Poissant

I was log in through my FB n my FB account got dele by an ex n so did my whole account and i just brought the battle passed is they anyway i can get back on my account named alPhAWolf99Sav idk my password the my email address for my other Facebook


I emailed them and they haven’t gotten back to me yet, i am furious and i want my account back. I signed in with Google the first time i got the game. I didn’t do anything wrong i was trying to spectate my friends game and it kicked me out and made me make another account.

Tasi Guzman

Today I accidentally unliked my original call of duty mobile account from the Facebook login I was using and connected it to a new call of duty account. I now have no way of accessing my original call of duty account. I would like recoger this original account, it was connected to the Facebook account I am using now. I also still have the name and ID of the original account it that helps.

Tasi Guzman

Can you help me please

Yaya Razali

I have ID for COD but i cant log in,i didn’t connect my account with FB,how?

Last edited 13 days ago by Yaya Razali
Probal Datta

Even if you haven’t linked with Facebook yet, once you click on that Facebook login button, your ID automatically links with your FB Profile. Try that once


what is the email address for activision, my account got deleted by accident and i can remember my goin email address.



Trupti Patel

I was log in with guest at season4 and now when I log in with Apple ID my guest account was lost it’s name was AvengerMeer lvl150 legendary ranked now lost

Ng Yow kit

Is there a way to get my data back after I clear the history on FB, pls tell me there is if not my heart will break down

Ng Yow kit

So i clear my Facebook history and few weeks later my Call Of Duty mobile restart so I had to remake a account mean the old account is gone. So I’m asking is there anything I can get it back?

Ng Yow kit

Yah I can but my COD games data is all gone ,how to get it back?

Ng Yow kit

Where can I contact the Activision support?


The link at the bottom of the article only brings me to a “contact us” page on activision website but it does not have an email to contact them? It just leads you to a list of games, topics and suggested solutions. I also am facing a problem where I suddenly have lost my account, please help!


You’re not able to talk directly with the Activison staff anywhere on the website, the only way to contact them directly is through twitter. The page you linked just links you back to a different FAQ forum.

Ng Yow kit

I’ve tried Twitter and email but there’s still no reply, is there any hope?


Bro today I opened my game and it wasn’t auto login and It want my account password and email but i forgot. I had a cod account. Pls help me because my rank was pro 3 in cod mobile. Pls help me. I tried to contact to Activision but it doesn’t have my problem. Pls help me.πŸ˜­πŸ˜”πŸ˜”

varun kumar

i cannot login to my account

it shows your email id or password wrong

but i have login my account few days (4 days ) before
with the same email id and password
what should i do now?

Probal Datta

You can contact the Activision support. But first, recheck your email ID and password. There must be something going wrong there. Good Luck!


I don’t know if was an update or something but I went to play COD mobile and my account was gone and I had to start fresh and I’m pretty sure i used my Apple ID as the account and it’s not retrieving it so what am I supposed to do?


My account was Madceasersalad FYI, please get it back if you can.


I was in between a match and was connected on my mobile data. I received a unexpected call and it went on for 10 minutes or so…. So it got logged out of my FB account. This happened multiple times for me it wasn’t new so as usual I gave my FB login details and it took me as a new player. I used the same login details every time. My ID number is new my name is new all my data is lost. But the account is there as I checked it through my friends ID. Can i get… Read more »

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