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COD Mobile Account lost: Here’s how to recover

Losing account can be very much problematic. Be it on a mobile device or pc or console, for a player who is regular on a game and has spent a significant amount of time playing the game, losing the account forever can break him mentally. Sometimes it happens because of the issue on the developer’s side and sometimes it happens because of the player’s own fault. Nowadays, Call of Duty Mobile players are facing the same very frequently. So if you are among those who has lost his/her COD Mobile account, we will explain how you can possibly recover the account. We will also discuss how to avoid losing the accounts.

How to avoid losing the Call of Duty Mobile account?

When a player first logs into the game, he/she gets the option to play either as a Guest or use Facebook login or Google Play login. Many players do not care about it unknowingly and they go for Guest login. This is the first big mistake they do. When someone uses the guest login, if somehow the game data gets deleted or they reinstall the game, they’ll completely lose their progress. That means, they will not be able to recover the old account. No matter what they do, the progress is lost forever. So, first things first, use either Facebook or Google Play login to safeguard the progress. So in that case, if the player reinstalls the game, the data will be saved. And they can log in to their old account.

Read – Call of Duty White Screen problem: Here’s how to fix it

How to recover the lost account in Call of Duty Mobile?

In some rare cases, players lose their account data even if they had the Facebook or Google Play login. It is not normal but no need to panic. In that case, the players will need to contact the Activision support. The support will make sure that the person who is looking to recover the data is the real owner and then they will proceed. So players must have some proof about their account identity. If you are among those who lost their COD Mobile account even after having the Facebook or Google Play login, please click the button below and contact the support.

If you did not do anything wrong but still lost the account, you’ll probably get the account back. So just be patient and let the support recover your account data.

activision support

Please note – The Activision support website only supports certain issues that they address through their live chat feature. So if your issue doesn’t let you get in touch from the website, please reach out to them on Twitter.

Hope you’ll find this article helpful. For more helpful contents like this, make sure to follow GamingonPhone on Twitter and Instagram.

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Grew up playing Super Mario, Contra, etc. just like other 90s kids and now he is totally into Mobile Gaming. He has been following the Gaming industry since his childhood. He holds a bachelors degree in English and a masters degree in Business Management. Other than gaming, he is interested in Photography, an ardent fan of Real Madrid and a big follower of ColdPlay
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Cody Poissant

I was log in through my FB n my FB account got dele by an ex n so did my whole account and i just brought the battle passed is they anyway i can get back on my account named alPhAWolf99Sav idk my password the my email address for my other Facebook


I emailed them and they haven’t gotten back to me yet, i am furious and i want my account back. I signed in with Google the first time i got the game. I didn’t do anything wrong i was trying to spectate my friends game and it kicked me out and made me make another account.

Tasi Guzman

Today I accidentally unliked my original call of duty mobile account from the Facebook login I was using and connected it to a new call of duty account. I now have no way of accessing my original call of duty account. I would like recoger this original account, it was connected to the Facebook account I am using now. I also still have the name and ID of the original account it that helps.

Tasi Guzman

Can you help me please

Yaya Razali

I have ID for COD but i cant log in,i didn’t connect my account with FB,how?

Last edited 2 months ago by Yaya Razali
Probal Datta

Even if you haven’t linked with Facebook yet, once you click on that Facebook login button, your ID automatically links with your FB Profile. Try that once


what is the email address for activision, my account got deleted by accident and i can remember my goin email address.



Trupti Patel

I was log in with guest at season4 and now when I log in with Apple ID my guest account was lost itโ€™s name was AvengerMeer lvl150 legendary ranked now lost

Ng Yow kit

Is there a way to get my data back after I clear the history on FB, pls tell me there is if not my heart will break down

Ng Yow kit

So i clear my Facebook history and few weeks later my Call Of Duty mobile restart so I had to remake a account mean the old account is gone. So I’m asking is there anything I can get it back?

Ng Yow kit

Yah I can but my COD games data is all gone ,how to get it back?

Ng Yow kit

Where can I contact the Activision support?


The link at the bottom of the article only brings me to a “contact us” page on activision website but it does not have an email to contact them? It just leads you to a list of games, topics and suggested solutions. I also am facing a problem where I suddenly have lost my account, please help!


You’re not able to talk directly with the Activison staff anywhere on the website, the only way to contact them directly is through twitter. The page you linked just links you back to a different FAQ forum.

Ng Yow kit

I’ve tried Twitter and email but there’s still no reply, is there any hope?


Bro today I opened my game and it wasn’t auto login and It want my account password and email but i forgot. I had a cod account. Pls help me because my rank was pro 3 in cod mobile. Pls help me. I tried to contact to Activision but it doesn’t have my problem. Pls help me.๐Ÿ˜ญ๐Ÿ˜”๐Ÿ˜”

varun kumar

i cannot login to my account

it shows your email id or password wrong

but i have login my account few days (4 days ) before
with the same email id and password
what should i do now?

Probal Datta

You can contact the Activision support. But first, recheck your email ID and password. There must be something going wrong there. Good Luck!

varun kumar

i have already checked it but its not working and it sows the new account what should i do?


I donโ€™t know if was an update or something but I went to play COD mobile and my account was gone and I had to start fresh and Iโ€™m pretty sure i used my Apple ID as the account and itโ€™s not retrieving it so what am I supposed to do?


My account was Madceasersalad FYI, please get it back if you can.


I was in between a match and was connected on my mobile data. I received a unexpected call and it went on for 10 minutes or so…. So it got logged out of my FB account. This happened multiple times for me it wasn’t new so as usual I gave my FB login details and it took me as a new player. I used the same login details every time. My ID number is new my name is new all my data is lost. But the account is there as I checked it through my friends ID. Can i get… Read more »


I had reset my tab and my cod account was linked to my gmail . when I try loging in it logins in and then asks to make a new account. Its really frustrating cause I did a lot of work in that game. I hope someone could help me get my account back.


Sir my acc wont log in my feeling that all my progress was deleted and gone please get my acc back i change my username and i deleted cod mobile and when i tried to log back i forgot my username can you retrace my acc by using my old username its GNM-WOW ok?


it really breaks my heart that I lost my account Im crying Atm, I lost my acc by removing my app acc website at facebook because I want to link my Codm at my garena but it ended up losing my acc and creating new, can you please me? I would really appreciate it

Agus Efendy Diaz

Sir please I pm you on Facebook. I lost my acc because I was trying to link my FB acc to Garena acc and end up losing it now it created new acc. Help me please I still have my In Game Id and I can prove to you its mine


I deleted my FB account and I forgot about the game and idk how to get back my COD account it’s RavanElavavda
Please help,

Probal Datta

If you had your Call of Duty account linked with the game, you can get into your profile any day. But if you do not have a COD account linked even, then you have to contact Activision support or unfortunately, you have to open a new account.

Yash Tanna

hello. i had a question. i had not linked my account to either fb or google play but i do have my Player ID. is there any way i can use that to get back into my account?

Probal Datta

Did you have your account linked to COD? If you had, then you can login through your email ID. But if you logged in as a guest, then I’m afraid you have to go for a new account.

Yash Tanna

yes it was my guest account which i had not linked to any other social account but i do have my UID and Player ID of my guest account which i lost. can the UID or Player ID help in any way?


hey there i need ur help. i lost my account all o sudden with no reason. it was connected to my call of duty account, Facebook and email.i guess my whole account was hacked because i had to recover my email and facebook password.after that i recovered my call of duty password but when i logged in it just gave me a new level 1 account.i dont know what to do.i automatically logged in with my other phone and my account is here but i dont know what to do.i dont know what email is connected to my account. im… Read more »

Probal Datta

Well, as it seems, your account has been hacked. This is happening a lot recently. You can drop a mail to Activision reporting this mishap. You say you logged in from another phone. Did your account appear at the level you were or it was back to level 1 there as well?


So I tried playing codm in my laptop because my phone is broken, before I play the game. It ask me to login using facebook or guest. I clicked the facebook thinking that I might play the same account from my phone. Then when I’m in the game my account went back to lvl 0. how do I recover my old codm account?

Probal Datta

Was your old ID linked with your Facebook account? If not, then this is very obvious that logging in from your FB will take you to a brand new account


Yes, my old ID was linked in my facebook account. Is there any way I could recover my account?

Probal Datta

The only way out is to log in through the Facebook account which you had linked to the game. Even if the devices change, do not switch the mode of Logging in.

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