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Code Geass: Lost Stories: How to contact the customer support service

Get your issues resolved quickly!

Code Geass: Lost Stories is an engaging game that combines RPG and Action genres with tower-defense-style gameplay. Developed by f4samurai and DMM Games, and published by KOMOE TECHNOLOGY, it invites players to dive into the Code Geass anime series’ universe. Here, they can engage in strategic battles as beloved characters, experiencing the game’s best gameplay features. To ensure a seamless and trouble-free gaming experience for all users, we’ve put together a straightforward guide outlining the steps to contact the customer support team for Code Geass: Lost Stories.

While Code Geass: Lost Stories offers an enjoyable gaming experience, some players may encounter challenges that require assistance from the developers. These challenges can include in-game glitches, account-related issues, and questions about in-app purchases.

How to Contact Code Geass: Lost Stories customer support

The Code Geass: Lost Stories official website already provides answers to many frequently asked questions. However, for more in-depth solutions or additional queries, players have two main ways to contact the customer support team.

They can use the in-game Customer Center or reach out directly to KOMOE TECHNOLOGY, the game’s publisher, through their official website.

How to Contact via in-game Customer service option

To contact the customer support team in Code Geass: Lost Stories, kindly follow these simple steps:

  • Launch the game on your device.
  • Access the lobby and tap on the three-line icon in the upper right corner.
  • Select the Contacts icon.
  • In this area, a CS tab will open.
  • Choose the relevant issue type from the options provided.
  • Explain your issue to the CS team.
  • Conclude by tapping the submit button to send your inquiry.
Code Geass Lost Stories User Center
Image via KOMOE TECHNOLOGY

After submitting your inquiry through the CS tab, you’ll find several frequently asked questions related to payment, account, in-game, and login issues. The Customer Center Team will then reach out to you directly via your in-game account and connected channels to address the specific issue you’ve raised.

Code Geass: Lost Stories Customer Support
Image via KOMOE TECHNOLOGY

How to Contact the Developer team directly

You also have the option to contact the developers through their official social media accounts. You can reach out to them on Twitter at @CodeGeassglobal for questions and assistance. Alternatively, you can join their official Discord group, where admins and fellow players may help with your concerns. To follow up on your inquiries, you can visit the Code Geass: Lost Stories official website to ask for support and assistance.

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