GOLFZON M: Real Swing is a sports-based, competitive multiplayer game created by GOLFZON Corp. In a realistic golf match setting, it simply asks users to overcome any challenge and put the ball in the hole with perfect hits. They get to play on real courses with clubs from well-known brands. Each one of the game modes follows a different format but is of the same gameplay. Ever since it launched, the game has constantly topped the download charts. The need to contact Customer Support has been constantly rising in GOLFZON M: Real Swing.
Though the game successfully delivered all the key elements that one expects from this genre, there are still a lot of issues that need to be addressed by the developers. Some fans face hindrances in the form of in-game bugs, account-related issues, and queries relating to in-app purchases. We want all users to have a smooth and hassle-free gaming experience without being bothered by in-game bugs. Here’s our step-by-step guide to contacting the customer support team of GOLFZON M: Real Swing.
How to Contact GOLFZON M: Real Swing Customer Support
The support team has already answered many frequently asked questions on the game’s official website. But if anyone can’t satisfy himself, the GOLFZON M: Real Swing customer service is available to contact anytime to answer the queries from the players.
There are three ways to contact the customer support team of GOLFZON M: Real Swing. Players can either contact via the in-game Customer Center, they can contact via the official website of GOLFZON M: Real Swing, or they can reach out to the Developers at GOLFZON Corp. directly, via their social media handles.
How to Contact via in-game Customer service option
Players must launch the game on their devices. Once the in-game home screen has loaded, they must adhere to the steps below:
- Tap on the cogwheel icon located at the upper right corner of the game screen.
- This would take you to the in-game Options menu which has 4 navigable tabs, namely, Information, Gameplay, Graphics, and Audio. While on the Information tab, players will come across four sections, namely, Notifications, Language, Customer Support, and Version Info. Users must navigate to the Customer Service Center from the Customer Support section.
- You will now be redirected to the Inquiry Page next, where you can raise a 1:1 Inquiry with the support team. First things first, players need to choose the category of their inquiry from the How can we help? drop-down. It may be an Account-related issue, a Bug Report, a Payment-related issue, or some other issue. Based on the choice that you have made, you will be asked to provide some additional information. In general, you will be asked to provide the below-listed information:
- Your Email Address
- Country of Residence
- The platform on which you play the Game (Choose Android/iOs from the drop-down)
- App Version
- Account type
- Your Account Nickname
- Mobile Device Model Name
- Date and Time of Issue Occurrence
- The Subject of your inquiry
- A detailed description of your issue
- Relevant attachments in the form of screenshots/videos for quick assistance.
- Once you have provided all the information, you need to scroll down and give them the Consent to Collection and Use of Personal Information by checking the I agree button.
- Finally, tap on the Send button located right at the bottom to successfully submit your inquiry. The Developer team will get back to you in the email address provided by you, within 48 hours. Make sure that you are checking the junk folder as well, during this timeline. You may do additional follow-ups in the same mail chain if required.
How to Contact via GOLFZON M: Real Swing Official website
Players can directly go to the official Inquiry website of GOLFZON M: Real Swing and access the customer service option from there. It could be another alternative in the case where players are facing login problems and cannot access the in-game support option.
- Visit the official Support website of GOLFZON M: Real Swing here.
- You will find that the Developers have categorically addressed many commonly occurring issues pertaining to Installation, Account, Game Content, Payment, and other Game Play related issues on this page. To read the solution/fixes for those, simply tap on the category that best describes your issue.
- Up next, scroll down to read all the fixes under that category. It is likely that you will come across your exact issue over there.
- However, if the fix for your issue is not listed here or if your issue still persists, you need to raise a 1:1 Inquiry. To do so, scroll down to the bottom of the FAQ page and tap on the 1:1 Inquiry button, located at the bottom right corner of the page.
- This would take you to the 1:1 Inquiry page where you can raise a Support ticket. The steps for doing so are the same as we discussed in the previous section.
How to Contact the Developer team directly
Another approach could be to reach out to the Developers at GOLFZON Corp. directly, via their Social Media handles. You can reach out to the team at the Official Facebook page of GOLFZON M:Real Swing. Players should then do a follow-up on their Discord server, where tons of passionate fans are there to help users resolve their individual queries.
Still, facing any issues in contacting the Support Team of GOLFZON M: Real Swing? Head straight to our comments section and get your queries resolved. Happy Gaming!
For more Mobile Gaming news and updates, join our WhatsApp group, Telegram Group, or Discord server. Also, follow us on Google News, Instagram, and Twitter for quick updates.
