Minigame Party: Pocket Edition: How to contact the customer support service

Resolve your issues within a jiffy!

Minigame Party: Pocket Edition is a casual and fun game from renowned developers Com2uS. It is the sequel to the casual MiniGame Paradise series. The game features beloved characters, nostalgic gameplay, a collection of 13 new mini-games, and numerous other elements. Each mini-game brings different genres and unique characters with it, which allows the individual games to have a differentiator factor and offer something unique for the players to experience. Ever since it has been released globally, the game has been constantly topping the download charts. The need to contact Customer Support has been constantly rising in Minigame Party: Pocket Edition.

Though the game successfully delivered all the key elements that one expects from this genre, there are still a lot of issues that need to be addressed by the developers. Some fans face hindrances in the form of in-game bugsaccount-related issues, and queries relating to in-app purchases. We want all users to have a smooth and hassle-free gaming experience without being bothered by in-game bugs. Here’s our step-by-step guide to contacting the customer support team of Minigame Party: Pocket Edition.

How to Contact Minigame Party: Pocket Edition Customer Support

The support team has already answered many frequently asked questions on the game’s official website. But if anyone couldn’t satisfy himself, the Minigame Party: Pocket Edition customer service is available to contact anytime to answer the queries from the players.

There are three ways to contact the customer support team of Minigame Party: Pocket Edition. Players can contact via in-game support options, they can visit the official help website of the game, or they can reach out to the Developers at Com2Us directly, via their social media handles.

How to Contact via in-game customer service option

Players must launch the game on their devices. Once the in-game title screen has loaded, they must adhere to the steps below:

  • Tap on the three-line menu icon, located at the upper right corner of the game screen.
  • The top right corner of the screen would now display a drop-down menu with navigable options. Tap on the Settings option when you come across it.
  • The in-game Settings menu would pop up on your screen next, with three tabs to navigate to, namely, Game, Notice, and Account. Players must switch over to the Account tab.
Minigame Party Pocket Edition in-game Customer Support
Image via Com2Us
  • Up next, tap on the 1:1 Inquiry Button. You’ll be directed to the Contact Us page after clicking this, where you’ll see that the developers have pre-addressed various problems involving Purchases, Accounts, Events, Games, and more. Players only need to tap on the appropriate tab and scroll down until they reach their query to see if it has been addressed in one of these areas. Next up, they must then tap on it to read the solution/fix. You might find the solution to your problem there.

Reporting a Bug

If your issue persists or is something that has not been addressed under the Contact Us page, you need to raise a ticket. Adhere to the steps below to do so:

  • Tap the pencil symbol in the top right corner of the Contact Us page.
  • Doing so will redirect you to the ticket submission page, where you’ll need to provide the following information:
    • The Category of your Issue (Choose one from the drop-down list)
    • Your email address
    • The title of your query.
    • A detailed description of your issue
    • Relevant screenshots of your issue for better assistance
Minigame Party Pocket Edition Ticket Submission Page
Image via Com2Us
  • Next, scroll down and check the box on the immediate left of “Agree to the terms”.
  • This would make the Send button on the Ticket Submission Page active. To submit your responses, tap on that.

How to Contact via the official website of Minigame Party: Pocket Edition

Players can directly go to the official help website of Minigame Party: Pocket Edition and access the customer service option from there. It could be another alternative, in the case where players are facing login problems and cannot access the in-game support option.

  • Visit the official help website of Minigame Party: Pocket Edition here.
Minigame Party Pocket Edition Official Support Website
Image via Com2Us
  • This would redirect you to the FAQ page where all the frequently asked queries pertaining to Purchases, Accounts, Events, Games, and ETC have been addressed.
  • If users do not find their issue answered over there, they must opt for a 1:1 inquiry. To do so, scroll down to the bottom of the web page and tap on the Contact Us button.
  • This would take you to the Contact Us page where the following inputs will be asked for:
    • Game (Choose Minigame Pocket Edition from the drop-down list if not pre-selected)
    • Player ID/Hive ID
    • The Type of Your Inquiry
    • The Subject of your inquiry
    • A detailed description of your issue.
    • Relevant file attachments in the form of screenshots for quick assistance.
    • Your email address.
  • Once you have provided all the inputs, you must scroll down and Agree to the Terms before submitting your ticket.
  • Finally, tap on the Submit button to successfully raise an inquiry.

How to Contact the Developer Team Directly

Another approach could be to reach out to the Developers at Com2Us, directly, via their Social Media handles. You can reach out to the team at @Com2uS_Holdings which is the official Twitter handle of Com2Us Holdings Corporation. You may additionally reach out to the team at the official Instagram Handle of Minigame Party: Pocket Edition. Players should additionally do a follow-up on their Discord server, where tons of passionate fans are there to help users resolve their queries.

Still, facing any issues in contacting the Support Team of Minigame Party: Pocket Edition? Head straight to our comments section and get your queries resolved. Happy Gaming!

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