NFL 2K Playmakers: How to contact customer support service

Resolve your issues within a jiffy!

NFL 2K Playmakers is a new NFL-themed card game developed by 2K Games. The game allows users to build powerful rosters for offense, defense, and special teams by collecting hundreds of player cards. Upon building their team, players must compete against players from all over the world. Since the game’s inception, the need to contact NFL 2K Playmakers customer support to report in-game bugs has gone up.

Though the game has successfully delivered all the key elements one expects from this genre, there are still a lot of issues that need to be addressed by the developers. Some fans face hindrances in the form of in-game bugs, account-related issues, and in-app purchase-related problems. We want all users to have a smooth and hassle-free gaming experience without being bothered by in-game bugs.

How to Contact NFL 2K Playmakers Customer Support

The support team has already answered many frequently asked questions on the game’s official website. But if anyone can’t satisfy himself, the NFL 2K Playmakers customer service is available to contact anytime to answer the queries from the players.  

There are three ways to contact the customer support team of NFL 2K Playmakers. Players can either contact from in-game menu options, contact via the official help website of NFL 2K Playmakers, or reach out to the Developers via social media handles.

How to Contact via in-game Customer Service Option 

Launch the game on your device. Once the in-game title screen has loaded, adhere to the steps below:

  • Tap on the cogwheel icon located at the top right corner of the game screen.
  • Under the in-game Settings menu, you will first of all come across the Account Information section. Tap on the Help Desk option from there.
  • This would take you to the official support website of 2K Games where you can submit a ticket. You will be asked to provide the following inputs:
    • Your email address
    • The subject of your inquiry
    • A detailed description of your issue/inquiry
    • The category of your issue (Choose the relevant one from the drop-down list)
    • The platform on which you play the game
    • Player ID
    • Device Manufacturer (Optional)
    • Device Model (Optional)
    • Operating System Version (Optional)
    • Build Version Code (Optional)
    • OS-Country (Optional)
    • OS-Language (Optional)
    • Spender (Optional)
    • Relevant attachments in the form of screenshots for better assistance)
Image via 2K Games
  • Once you have provided all the mandatory inputs, you can tap on the Submit button to successfully raise a ticket. The Developer team will get back to you at the email address provided within 72 hours. You can do additional follow-ups in the same mail chain if required.

How to contact via NFL 2K Playmakers Official Website

Players can directly go to the official support website of NFL 2K Playmakers and access the customer service option from there. It could be another alternative where players face login problems and cannot access the in-game support option.

NFL 2K Card Battler Raising A Ticket
Image via 2K Games
  • Players must visit the official ticket-raising page of 2K Games here.
  • This would take you to the Ticket Raising page. While navigating directly to the website, you will be required to choose which game you need help with. Choose NFL 2K Playmakers from the drop-down.

The other inputs that need to be provided, are the same as we discussed in the previous section.

How to Contact the Developer Team Directly

Another approach could be to reach out to the Developers directly. You may contact them via their Social Media handles. Reach out to the team at the Official Facebook ID of 2K Games. Players can additionally join their Discord server where tons of passionate fans would be there to solve individual queries.

Still, facing any issues in contacting the NFL 2K Playmakers customer support team? Head straight to our comments section and get your queries resolved. Happy Gaming!

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