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Ragnarok Origin: How to contact the customer support service

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Embarking on the adventure of Ragnarok Origin, an anime MMORPG provided by Gravity Game Hub, is an exciting journey. As you delve into this vast and fantastical realm filled with mysteries and extraordinary characters, there may be moments when you seek guidance or assistance. This guide is here to introduce you to the essential aspects of Ragnarok Origin customer support, ensuring that you can seamlessly navigate any challenges and make the most of your immersive gaming adventure.

If you’re just starting, explore our Ragnarok Origin Beginners GuideRagnarok Origin Job Tier List, and Ragnarok Origin Team Comps for some basic essential tips. Additionally, optimize your journey with our Ragnarok Origin Reroll Guide and Ragnarok Origin Pet Tier List to secure top-tier pets. Additionally, don’t forget to check out our Ragnarok Origin Gift Codes for free rewards on your adventure.

How to Contact Ragnarok Origin Customer Support

Embarking on my Ragnarok Origin journey, I’ve encountered various challenges along the way. Thankfully, the game offers a handy Help section filled with answers to common queries, which has often come to my aid. However, for those trickier issues that require personalized assistance, I’ve found it invaluable to connect with the customer service team directly. With just a few taps in the in-game menu or a quick message through Ragnarok Origin’s official social media channels.

How to Contact via in-game Customer service option

To reach out through the in-game Customer Service option in Ragnarok Origin, follow these simple steps:

  • Launch the Ragnarok Origin game on your device.
  • Look for the menu icon, usually located on the right side of the screen.
  • Within the menu, go to the Settings section.
  • Within the Miscellaneous options, find the Support or Customer Service section.
  • Once in the Customer Service section, you’ll discover a range of resources designed to assist players. These include articles tailored to address common issues or queries encountered during gameplay.
Ragnarok Origin Report an Issue
Image via Gravity Game Hub

To report an issue, follow these steps within the in-game Support Center:

Ragnarok Origin Support
Image via Gravity Game Hub
  • Locate the headset icon at the top right and click on it.
  • Another window will appear where you can provide a detailed description of the issue or problem you’re experiencing.
  • Ensure to include your ID, Server, time of occurrence, and a clear description of the problem.
  • You can also attach images and leave a message to further explain the issue.
  • Be clear and specific about the problem to receive the best assistance.
  • Once you’ve described your issue, a support representative will typically join the chat to help address your concern or query.

How to Contact the Developer team directly

If you ever run into a problem in Ragnarok Origin and need to contact the developers directly, I’ve got you covered. One way I found effective is reaching out through their official social media account like Facebook page. You can also check their official website for a Support section, which might have email addresses or forms to connect with their support team. Another neat way is joining the game’s Discord, that’s where you can have some direct interactions with the developers. Just be sure to explain your issue clearly when you reach out for help.

That’s all from us for the Ragnarok Origin on how to contact the customer support service! Did you find our Ragnarok Origin customer support service guide helpful? Do let us know in the comments!

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