- You can reach out to the Ricochet Squad customer support for all your issues.
- There are multiple ways to reach out.
Ricochet Squad is a 3v3 third-person shooter game from NICE PLANS STUDIO LTD. The game was launched back in 2022 as early access and was released globally in October 2025. Given that the game is now redefined and new, you may walk into some trouble while playing it. So, I made this Ricochet Squad Customer Support guide to help you understand where to contact in case an unwanted situation arises.
How to Contact Ricochet Squad Customer Support
How to Contact via the in-game Customer Support Option
As you enter the game to play it, you can choose to contact the customer support from there. This is, indeed, the most suitable option for contacting the Ricochet Squad is the in-game customer support. To contact support from inside the game:
- Launch Ricochet Squad and go to the Settings Icon on the mid-left.
- Look at the top right corner, there’s a support button.
- Click on the button.
From here:
- You’ll be redirected to Ricochet Support.
- Go through the page, and you can search for your inquiry.
- Besides, you can select the type of your inquiry and apply.
- Any game-related issue or otherwise is here, as the game has provided solutions in articles.
How to Contact via the Ricochet Squad official website
You may wonder why not try the official Ricochet Squad website. But I found that the game uses social media handles to respond to any queries from the players.
So, the in-game option is a good way to contact the support team. If you’re not into it and want to talk to the support manager directly, I have written the process in detail. Find it below.
How to Contact the Developer Team Directly
When in-game support tools or the official website don’t provide the help you need, you can always try other options, such as communicating with the community or directly with the developers. One of the most effective options is Discord. The server has moderators and players like you from whom you can seek help, report bugs, or read announcements.
Also, social media platforms like Facebook can be useful tools for communication. Sending a direct message or commenting under posts related to technical issues can increase visibility and prompt faster attention.
And, if you want to receive a 1:1 inquiry, then follow the steps:
- Go to the Support Page from the in-game option.
- Click on the message button in the top right corner.
- Select the Inquiry type, and you may get help.
- However, you can directly send texts to the moderators. Type your query and send it like you send a message in a social media chat.
And that’s all from our Ricochet Squad Customer Support Guide. Check our other guides below:
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Did you find this Ricochet Squad Customer Support Guide useful? Let us know in the comments below!
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