BATTLE CRUSH is a brand-new action battle brawler that has been released by NCSOFT. In BATTLE CRUSH, while the ground gives way under your feet and attackers approach from all sides, you must battle with the Calixers, the characters you have selected, to emerge as the strongest player out of 30. It provides a straightforward and easy-to-control, dynamic, and strategic brawl fight experience. Ever since its launch, the game has been constantly topping the download charts. The need to contact Customer Support has been constantly rising in Battle Crush.
Though the game successfully delivered all the key elements that one expects from this genre, there are still a lot of issues that need to be addressed by the developers. Some of you face hindrances in the form of in-game bugs, account-related issues, and queries relating to in-app purchases. We want all of you to have a smooth and hassle-free gaming experience without being bothered by in-game bugs. Here’s our step-by-step guide to contacting the customer support team of Battle Crush.
If you’re just diving into the game, don’t miss our comprehensive beginner’s guide and our map guide for BATTLE CRUSH’s Battle Royale. Additionally, discover the top-tier Calixers and learn some tips to rank up faster. And of course, be sure to grab any available redeem codes for some extra goodies in the game!
How to Contact The Battle Crush customer support
The support team has already answered many frequently asked questions on the game’s official website. But if anyone can’t satisfy himself, the Battle Crush customer service is available to contact anytime to answer any queries from you guys.
There are two ways to contact the customer support team of Battle Crush. You can either visit the official support website of NCSOFT, or reach out to the Developers at Devsisters directly, via their social media handles.
How to contact via The Battle Crush Official Website
You may directly go to the official help website of Battle Crush and access the customer service option from there. Adhere to the steps below to do so:
- Navigate to the official help website of Battle Crush from here.
- Once you are on the game’s official website, press the Help/Interrogation icon located at the upper right corner of the page screen.
- This would take you to the official support/help webpage of Battle Crush where you will discover that the developer has pre-addressed some FAQs related to the game and other issues about accounts, purchases, etc., in separate tabs. You must switch over to the tab that is in line with the category of the issue that you are facing.
- Up next, scroll down till you come across your query. Tap on that to read the solution/fix. You will likely come across your exact issue out there.
Submitting an Inquiry
If the issue persists for you or is something that has not been pre-addressed under the FAQ section, you need to submit an inquiry. Adhere to the steps below to do so:
- While still on the Support webpage, tap on the Submit an Inquiry option located at the upper right corner of the page.
- Up next, you will be asked to sign in to your NCsoft account. If you do not have an account already, sign up with your Google account to continue. The Inquiry submission procedure is divided into 4 sections.
- On the next/first screen, you will be asked to select the service. Tap on Battle Crush and then on the Next button to continue.
- In the second section, you will be asked to choose the Inquiry type. Select the one that best describes your issue. It may be related to Account, Game Use, or Purchase/Refund. To report an in-game bug, choose Report a bug from the listed categories. Then, press Next to continue.
- In the third, you will be asked to fill in the below inputs:
- The platform on which you are currently playing the game
- Nickname
- Time of Event
- Inquiry Title (Provide the subject of your inquiry)
- Inquiry Description (A detailed description of your issue)
- Relevant file attachments in the form of screenshots for quick assistance)
- Once you have provided all the inputs asked for, tap on the Next button.
- In the fourth and final section, you will be asked to provide/confirm your email address for additional references.
- Once done, tap on the Submit button to successfully raise a ticket.
The responses from the Developer team can be checked under the My Inquiries section navigable from the upper right corner of the Support webpage. If some additional response is required, the team will let you know at the email address provided by you in Section 4.
How to Contact the Developer Team Directly
Another approach could be to reach out to the Developers directly via their Social Media handles. @BATTLE_CRUSH is the official X-handle of Battle Crush for catering to the queries from you folks. You can even reach out to the team at the Official Facebook page of Battle Crush. You guys can additionally do a follow-up on their Discord server, where tons of passionate fans are there to help you resolve your queries.
Did we satisfy your query about connecting to the official customer support? Check our other support guides below:
- How to connect Madden NFL 24 Mobile customer support
- How to connect NBA Live Mobile Basketball customer support
- How to connect Doomsday: Last Survivors customer support
- How to connect UFC Mobile 2 customer support
Still, facing any issues in contacting the Battle Crush customer support team? Head straight to our comments section and get your queries resolved. Happy Gaming!
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