Soccer – Matchday Manager 24: How to contact the customer support service

Resolve your issues within a jiffy!

From the house of Playsport Games, Soccer – Matchday Manager 24 is a new soccer manager title that has recently been launched. Just like any other Soccer manager game, asks users to take leadership of the club, created by them. As you try to reach the top of the soccer management pyramid, you need to assemble a team of real-life soccer superstars, choose the strategies, and make match-winning substitutions. Ever since its launch, the game has been constantly topping the download charts. The need to contact Customer Support has been constantly rising in Soccer – Matchday Manager 24. 

Though the game successfully delivered all the key elements that one expects from this genre, there are still a lot of issues that need to be addressed by the developers. Some fans face hindrances in the form of in-game bugsaccount-related issues, and queries relating to in-app purchases. We want all users to have a smooth and hassle-free gaming experience without being bothered by in-game bugs. Here’s our step-by-step guide to contacting the customer support team of Soccer – Matchday Manager 24.

How to Contact Soccer – Matchday Manager 24 support

The support team has already answered many frequently asked questions on the game’s official website. But if anyone can’t satisfy himself, the Soccer – Matchday Manager 24 customer service is available to contact anytime to answer the queries from the players.

There are three ways to contact the customer support team of Soccer – Matchday Manager 24. Players can contact via in-game support options, they can contact via the official support page of Playsport Games, or they can reach out to the Developers at Playsport Games directly, via their social media handles.

How to Contact via in-game customer service option

Players must launch the game on their devices. Once the in-game home screen has loaded, they must adhere to the steps below:

  • Tap on the three-line bar located at the top right corner of the home screen.
  • From the drop-down list of menu options that appear next, navigate to Help Center.
Soccer Matchday Manager 24 FAQ section
Image via Playsport Games
  • This would take you to the in-game FAQ page of Soccer – Matchday Manager 24 where you will discover that the developers have already addressed some of the Frequently Asked Queries about General Issues, Billing and Purchase related issues, Bugs, etc. To look for your query under the FAQ section, you simply need to select the category that best describes your issue, from the list. Next up, to view the answers under that category, just tap on the relevant question once you find it. You will likely come across your exact issue out here.

Reporting a Bug

If the issue persists or is something that has not been addressed in the Help Center, you may get in touch with an agent from the Support team. Adhere to the steps below to do so:

  • While still on the FAQ page, hit the Get in Touch button.
  • Next up, you will be asked to send your issue in the form of a message. Make sure that you describe your issue in detail. You may additionally attach screenshots of your issue for a better understanding and assistance.
Soccer Matchday Manager 24 Getting In Touch
Image via Playsport Games
  • Once you have penned down your issue, hit the Send button. An agent from the support team will get back to you within 2 working days. Make sure to check out this section frequently from 9 am-5 pm GMT till the time you hear from the team. You can do additional follow-ups in the same message chain if required.

How to Contact via the official website of Soccer – Matchday Manager 24

Players can directly go to the official help website of Soccer – Matchday Manager 24 and access the customer service option from there. It could be another alternative, in the case where players are facing login problems and cannot access the in-game support option.

  • Players must visit the official support website of Soccer – Matchday Manager 24 here.
  • Once you are re-directed to the official support page, tap on the Sign-in button at the top-right corner of the page to sign in with your credentials. You access the FAQ section from this page and also submit a Support ticket in case your issue remains unresolved.
  • To raise a Support ticket, visit here. You will be asked to provide the below information:
    • Your email address
    • The Subject of your query.
    • A Detailed Description of your issue.
    • Relevant file attachments in the form of screenshots for better assistance.
Matchday Soccer Manager 2023 Ticket Raising Page
Image via Playsport Games
  • Once you have provided all the inputs, tap on the Submit button to successfully raise a ticket.

How to Contact the Developer team directly

You may mail the developer team directly here. Another approach could be to reach out to the Developers at Playsport Games, directly via their Social Media handles. @MatchdayManager is the support Twitter handle of Soccer – Matchday Manager 24 for catering to queries from users. You can even reach out to the team at the Official Facebook ID of Soccer – Matchday Manager 24. Players should then do a follow-up on their Discord server, where tons of passionate fans are there to help users resolve their queries.

Still, facing any issues in contacting the Support Team of Soccer – Matchday Manager 24? Head straight to our comments section and get your queries resolved. Happy Gaming!

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