ONE PIECE Bounty Rush: How to contact the customer support service

Resolve your issues within a jiffy!

ONE PIECE Bounty Rush is an outstanding online multiplayer action game that has just launched in the mobile gaming industry. From the house of Bandai Namco Entertainment Inc., the game is an adaptation of the World Famous Anime, ONE PIECE. Players must Mmx and match characters to form the strongest treasure looting team in this 4V4 real-time action looting treasure. There has been a lot of buzz and excitement among fans ever since the game’s release. The need to contact Customer Support has constantly been rising in ONE PIECE Bounty Rush.

Though the game successfully delivered all the key elements that one expects from this genre, there are still a lot of issues that need to be addressed by the developers. Some fans face hindrances in the form of in-game bugs, account-related issues, and various other issues relating to in-app purchases. We want all users to have a smooth and hassle-free gaming experience without being bothered by in-game bugs. Here’s our step-by-step guide to contacting the customer support team of ONE PIECE Bounty Rush.

You can check our redeem and reroll pieces to grab some essentials initially. We also provide other major guides such as beginner tips, and tips to earn resources. You will also get a tier list, which will help you learn about the strongest characters.

How to Contact ONE PIECE Bounty Rush customer support 

The support team has already answered many frequently asked questions on the game’s official website. But if anyone can’t satisfy himself, the ONE PIECE Bounty Rush customer service is available to contact anytime to answer the queries from the players. 

There are three ways to contact the customer support team of ONE PIECE Bounty Rush. Players can either contact from in-game menu options, they can contact via the official help website of Bandai Namco, or else they can reach out to the developers at Bandai Namco directly, via social media handles.

How to Contact via in-game Customer Service Option

Launch the game on your device. Once the in-game title screen has loaded, adhere to the steps below:

  • Tap on the three-line Menu icon located at the upper left corner of the game screen.
  • A menu window with a host of options to navigate to would now appear on your screen. From this pop-up menu, press the Support button. You would then be redirected to the Official FAQ page of ONE PIECE Bounty Rush.
  • You’ll discover that the Developers have already answered a few of the frequently asked questions about various in-game features. You can either filter the questions by issue category to see the answers, or you can use the search bar to filter the questions based on the keywords from your query. You will likely come across your exact issue over there.

Reporting a Bug

If your issue persists or is something that has not been addressed under the FAQ page, you need to raise a ticket. Adhere to the steps below to do so:

  • Players must scroll down to the bottom of this webpage and tap on the Inquiries option.
  • This would take you to the Inquiry Page. Scroll down to the bottom of that page and tap on the checkbox to accept the terms and conditions.
  • After accepting the terms, tap on the Support Form button, which will then become active.
  • Next up, you need to choose the category of your issue. It may be in-app purchase-related, account-related, or some in-game bug. Players must choose the category that best fits in with the issue.
  • You will be then asked to provide the following information:
    • Once it has been done, you will be asked to furnish the following details:
    • Your email address.
    • User ID/Player ID (Paste the one you copied from the Dialog box).
    • Account ID
    • The username.
    • The OS version you are using.
    • Your Device model and version.
    • The exact date and time of issue occurrence.
    • Players’ country or region Players’ Time zone followed in the region.
    • Relevant screenshots of the issue for them to assist you better.
    • Comment (Write about the issue in detail).
ONE PIECE Bounty Rush Inquiry Page
Image via Bandai Namco Entertainment Inc.
  • Once you have provided all the inputs, tap on the Confirm button.

How to contact via ONE PIECE Bounty Rush official website

Players can directly go to the official help website of ONE PIECE Bounty Rush and access the customer service option from there. It could be another alternative, in the case where players are facing login problems and cannot access the in-game support option.

  • Players must visit the official help website of ONE PIECE Bounty by clicking here.
ONE PIECE Bounty Rush FAQ section
Image via Bandai Namco Entertainment Inc.
  • Once redirected to the FAQ page, players can access the Frequently Asked Queries by either selecting the appropriate category or by entering keywords and filtering the desired results from the Search bar. To raise a Ticket, they must navigate to the Inquiries section. The steps for doing so are the same as we discussed in the previous section.

How to contact the Developer team directly

Another approach could be to reach out to the developers directly via their social media handles. @OPBR_global is the official Twitter handle of ONE PIECE Bounty Rush, for catering to queries from users. Players can even reach out to the team at the Official Facebook ID of ONE PIECE Bounty Rush. Players should then do a follow-up on their Discord server, where tons of passionate fans are there to help users resolve their queries.

Check out other guides below:

Still, facing any issues in contacting the Support Team of ONE PIECE Bounty Rush? Head straight to our comments section and get your queries resolved. Happy Gaming!

For more Mobile Gaming news and updates, join our WhatsApp groupTelegram Group, or Discord server. Also, follow us on Instagram and Twitter, and Google News for quick updates.

Notify of

Inline Feedbacks
View all comments
Back to top button