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Wuthering Waves: How to contact customer support service

Get your issues resolved and contact the team!

The recent global release of Wuthering Waves, bringing an expansive action RPG, has sparked decent excitement among players. If you are new and having issues in the game, my Wuthering Waves Customer support guide is here to assist you with information on how to contact the team and developers for any game-related problems.

Additionally, the developers announced a creator program in January 2024, informing how interested people could apply. Additionally, there are resources such as redeem codes, a reroll guide, a beginner’s guide, an element guide, a weapon guide, echoes, a gacha system, a co-op guide, and a tier list to aid you as you progress through the game. You can also delve into troubleshooting bugsTwitch drops, and opportunities for free rewards, along with guidance on how to claim them.

As you navigate through Wuthering Waves, you might face challenges and need help from the developers. Whether it’s fixing bugs, handling account issues, or explaining in-app purchases, my guide is here to assist you. My aim is to ensure that your experience with Wuthering Waves stays smooth and enjoyable.

How to Contact Wuthering Waves Customer Support

If you have questions that Wuthering Waves’ social media platforms can’t answer, reaching out to the customer service team is easy. You can use the in-game Customer User Center or contact Wuthering Waves via their official social media accounts or website. They are ready to assist with any concerns or questions you might have.

How to Contact via in-game Customer service option

To contact the Wuthering Waves customer support team, simply follow these steps:

  • Launch the game on your device.
  • Log in to the game and open the terminal tab.
  • From this menu, choose Feedback.
  • You will be taken to the customer support section.
  • Input the platform you are using.
  • Specify the type of issue you want to report.
  • Describe your issue with as much detail as possible.
  • Enter your email address.
  • Finally, click on the submit button to send your inquiry.
Wuthering Waves customer support
Image via Kuro Games

After sending your inquiry, anticipate a reply from the Customer Support Team within 48 hours via the email address you provided. If you have additional concerns, you’re welcome to explore other available support options.

How to Contact the Developer team directly

If you prefer a different approach, you can directly reach out to the developers via their official social media accounts. Visit the Wuthering Waves Twitter page for help and support. You can contact them through their Wuthering Waves Official Website. They have created various channels to ensure you get the support you need.

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