Seven Knights Idle Adventure is a new Idle RPG that is based on the popular series Seven Knights. The game is the sequel to the original Seven Knights hence also features a lot of characters from the previous titles from the past. The game offers a plethora of characters and many in-game features to keep the players engaged in the game, sometimes the players due to the number of features in the game might feel overwhelmed and may require assistance from the developers to guide them through. In this Seven Knights Idle Adventure customer support guide we will list out the steps that the players can take to contact customer care for the game.
If you’re new to the game and want some tips, check out our beginner’s guide to get a smooth start. Don’t forget to check out the available redeem codes for some rewards. Also, check out our reroll guide to get an initial advantage. And if you don’t know who to pick check out our tier list.
How to Contact Seven Knights Idle Adventure Customer Support
The game, Seven Knights Idle Adventure does not have an in-built customer care support option in the game however, players can contact the developers and solve their queries regarding the game via the official website or contact the developers directly. Players can select their issue on the website and place their query directly with Netmarble through the website or can email their issues directly to the developers for a quick solution
How to Contact via the game’s Official Website
Seven Knights Idle Adventure as stated before does not have any in-build feature for contacting the developers and getting in touch with them for solving the query. The game features many in-game purchases which sometimes may require guidance from the developers if any difficulties may arise during the payments. Customer support also allows the players to settle many other grievances the players might be having when playing the game.
Customer support can be accessed via the Netmarble website for Seven Knights Idle Adventure, where players can express their problems and queries directly with the developers and get them solved quickly. The customer support page offers plenty of options in terms of queries for which the players can get in touch with the developers. The issue for both PC and Mobile versions can be solved via the official website.
Players in the game can submit various queries, ranging from issues related to account information, such as forgotten passwords or lost game IDs, to reporting bugs affecting gameplay or payment options. They can track these queries through their official game account and collaborate with Netmarble to resolve them. Players need to log in with their official game ID on the website when submitting a query to ensure their history is recorded, allowing them to access the query ticket later and monitor its progress.
How to Contact the Developer Team directly
Alternatively, players can find a quick solution to their queries by getting in touch with the developers directly by emailing them at CS_TH@netmarble.com with their queries in a bid to get them solved quickly. Additionally, players can also keep on following the official game forum in a bid to stay updated with the community updates in the game from the developers. Players can also follow the official discord of the game to engage with the community, receive real-time updates, and participate in discussions and events hosted by the developers.
Did we satisfy your query about connecting to the official customer support? Check our other support guides below:
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