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Squad Busters: How to contact customer support service

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Squad Busters from Supercell is now available to play on your respective mobile devices following its highly awaited soft launch on April 23, 2024. The game brings characters from all the hit Supercell games and puts them together into an impressive action title with a different touch to it. The game brings you a brawling action where players can team up with others to battle and collect gems, gold, and other rewards to be the winner of each battle. With its soft launch, there are plenty of bugs and queries players want to clarify, and hence I have this guide to contact the customer support service of Squad Busters.

The game has delivered everything that the people expect from such a genre, yet, at the same time, there are a lot of things that need to be addressed by the developers. Some of the fans face hindrances in the form of in-game bugs, account-related issues, and in-app purchase-related problems. I want all users to have a smooth and hassle-free gaming experience without being bothered by in-game bugs, so this guide is live.

How to contact the Squad Busters customer support 

On the other hand, many frequently asked questions have been answered on the official website of the game by the support team. But in case any player is unable to find the solutions, Squad Busters customer service is always available to contact anytime to answer the queries from the players.

The Squad Busters customer support team can be contacted through three different means. These means may include contacting them from in-game menu options, contacting them via the official support website, and reaching out to the Developers via social media handles.

How to Contact via in-game Customer Service Option 

Launch the game on your device. Once the in-game screen has loaded, adhere to the steps below:

  • Tap on the three-line menu icon present in the top right corner of your screen. This would take you to the in-game Settings Menu.
  • In the Settings menu, there is a sub-menu named More Settings, click on it.
squad busters settings menu
Image via Supercell
  • Click on the Help and Support button which you will find as you scroll down the Settings menu by tapping on it. This would redirect you to the Squad Busters Support page.
  • As you open the page, a Leave a Message button shows up, click on that.
  • This will redirect you to the Support Page. The support team has already answered many Frequently Asked Questions under various categories, be it Account-related issues, Gameplay issues, or purchase-related issues. To read the answers, you need to tap on the relevant category your issue falls under. You will likely find the solution to your exact problem here.
squad busters support menu
Image via Supercell
  • Next up, you need to choose the Report a Bug option from the menu that pops up. Once you do so, it takes you to the chat screen.
  • Follow the instructions given by them and click on the relevant options. Explain the issue in detail and wait for the Support team to address it.

How to contact via Squad Busters Support Website

Players can directly go to the official support website of Squad Busters and access the customer service option from there. It could be another alternative where players face login problems and cannot access the in-game support option.

  • Visit the official forum to get redirected to the Support Portal of Supercell. 
  • Once the page loads, scroll down and choose Squad Busters from the Supercell Games listed.
  • This would load the Squad Busters support page. Tap on the three-line bar at the top right corner of the page to view the categories and choose the one relevant to your issue to read the solutions.
squad busters support site
Image via Supercell
  • If that does not resolve your issue, you need to contact the Developer team via the Support form. Currently, the Support Form is inactive, but once the full-fledged global release is live on May 29, 2024, it will be updated. For now, follow the first method I listed.

How to Contact the Developer Team Directly

Another approach could be to reach out to the Developers directly. You may contact them via their Social Media handles. @supercell is the support Twitter handle of Supercell for catering to the queries from users. You can even reach out to the team at @supercell, which is the Official Facebook ID of Supercell. You can even directly contact the Squad Busters team themselves on their Twitter handle @squadbustersx.

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Still, facing any issues in contacting the Support Team of Squad Busters? Head straight to our comments section and get your queries resolved. Happy Gaming!

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