EA Sports has been in the running for some excellent sports titles over the years. Last year, they announced their new football mobile title, EA Sports FC Tactical which aimed to potentially take the FIFA Universe to new heights. Since the game got early access release recently, the need to contact Customer Support has steadily increased as players try to know more about the game. So in this guide, we’ll be explaining the steps to contact the customer support service of EA Sports FC Tactical.
Though the game successfully delivered all the key elements that one expects from this genre, there are still a lot of issues that need to be addressed by the developers. Some fans face hindrances in the form of in-game bugs, account-related issues, and queries relating to in-app purchases. We want all users to have a smooth and hassle-free gaming experience without being bothered by in-game bugs. Here’s our step-by-step guide to contacting the customer support team of FC Tactical. If you are just starting with FC Tactical, don’t hesitate to check our Beginners Guide, Team Management Guide, and Redeem Codes articles.
How to Contact EA Sports FC Tactical customer support
There are two methods to get in touch with the FC Tactical customer service team. Players can reach out to them via in-game menu options or directly via EA’s social media handles.
How to Contact via in-game Customer Service Option
The first method is to make contact using the in-game menu. The game must be launched on the devices of the players. Once the in-game home screen has loaded, they must proceed as follows.
- Click on the Menu icon, located at the bottom center of the game screen, indicated with a three-line bar. This will open Settings, Profiles, and other menus.
- Find the Contact Us menu and click on the button. It will take you to the Customer Service page.
Reporting a Bug
Currently, you can follow the above steps to go to the support page. To report a bug the steps are given below.
- The support page is currently a Google form. You can directly access the link here.
- Fill in the necessary details in the given spaces. Use the mail with which you have connected your account.
- Game ID is the user ID, which you can find in the Profile section of the Menu.
- Since there are no categories to sort your issue, keep your message header in the message section. This way, you can mention if there is a bug encountered or some other issue.
- Write in detail about the bug you have encountered in the game.
- Attach a screenshot and then send the support mail. Once reviewed, you will be contacted via mail.
How to Contact the Developer team directly
Another approach could be to contact the Developers directly. You can start by reaching out to the team via their social media handles on their Official Facebook ID at @EASPORTSTACTICAL and also do a follow-up on their Discord server where tons of passionate fans are there to help users resolve their queries.
There is a dedicated forum for the game too, which you can access here. If the issue persists, you may mail the EA team directly at media@fifa.org or contact them via their social media handle on their Official Twitter handle i.e. @EAHelp to cater to the queries of the users.
Still, facing any issues in contacting the Support Team of EA Sports FC Tactical? Head straight to our comments section and get your queries resolved. Happy Gaming!
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