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Tarisland: How to contact the customer support service

Contant Tarisland developers directly!

Tarisland was created by Tencent Games as a timeless action MMORPG set in an enchanting Western fantasy realm. Dive into a vast sandbox with various classes and dynamic raids that adapt as you progress. As engraved stones unveil divine guidance amidst the clash of three Gods’ wills, you find yourself at the heart of it all. The decision is yours to embrace the unfolding destiny or resist the pull of fate. Explore our Tarisland Customer Support guide for straightforward steps and multiple ways to resolve your issues.

As you explore the captivating world of Tarisland, you might encounter some issues and require assistance from the developers. Whether it’s dealing with in-game bugs, sorting out account problems, or clarifying questions about in-app purchases, our guide has you covered. We’re here to ensure your gaming experience is enjoyable and free of hassles.

How to Contact Tarisland customer support

If you have more questions beyond what the Tarisland official website covers, connecting with the customer service team is simple. You have two main options: use the in-game Customer Center or reach out directly to the Tarisland team through their official social media accounts or website. They’re available to help with any concerns or questions you may have.

How to Contact via in-game Customer service option

To contact the customer support team in Tarisland, simply follow these steps:

  • Launch the game on your device.
  • Tap on the Settings gear icon.
  • In the Settings menu, tap on the User Center icon.
  • Enter Submit a Request in the upper right corner.
  • Enter your email address.
  • Enter your concerns and issues.
  • Enter your Username in the game.
  • Enter the Problem Type.
  • Finally, tap the submit button to send your inquiry.
Tarisland Customer Support
Image via Tencent Games

Reporting an Issue

  • Select the appropriate category for your inquiry (Purchase Inquiry, Account Inquiry, Game Inquiry).
  • Provide a detailed description of your inquiry.
  • Enter your email address.
  • If it’s a Purchase Inquiry, you may need to provide information about the item purchased and your Account ID.
  • Complete the form and click the Submit button to send your inquiry.
Tarisland Customer support email
Image via Tencent Games

After you’ve sent your question, the Customer Center Team will respond within 48 hours using the email address you provided. If you have more to discuss, you can explore other available services.

How to Contact the Developer team directly

If you prefer another way, you can contact the developers directly through their official social media accounts. For support on Twitter, check out @Taris_Official, where you can ask questions and seek assistance. Additionally, there’s an official Discord channel where you can connect with fellow players and admins for quick help. To reach out via their official website, visit the Tarisland Official Website. They’ve set up various channels to make sure you get the support you need.

What are your thoughts about this Tarisland Customer Support Guide? Let us know in the comments below!

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