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Atelier Resleriana: How to contact customer support service

Directly address your concerns to the team!

Atelier Resleriana: Forgotten Alchemy and the Polar Night Liberator, the newest installment in the popular Atelier series, began pre-registration in Japan in August 2023 and globally in November 2023. In this JRPG, join Resna Sternenlicht on a journey through the enchanting world of alchemy. This Atelier Resleriana Customer Support guide provides details for you to contact the team and developers for any game-related issues.

Moreover, explore Atelier Resleriana redeem codes for exciting in-game bonuses, along with a beginner’s guide and tier list to help you get started. Additionally, find tips on efficiently rerolling to acquire your desired character.

While exploring the majestic world of Atelier Resleriana, you might encounter challenges and require assistance from the developers. Whether it’s fixing in-game bugs, sorting out account problems, or getting clarity on in-app purchases, our guide is available to support you. We strive to make sure your gaming experience is smooth and enjoyable.

How to Contact Atelier Resleriana customer support

If you have more questions beyond what Atelier Resleriana’s social media covers, getting in touch with the customer service team is simple. You can use the in-game Customer Center or reach out directly to the Atelier Resleriana team through their official social media accounts or website. They’re available to help with any concerns or questions you may have.

How to Contact via in-game Customer service option

To reach out to Atelier Resleriana’s customer support team, just follow these steps:

  • Launch the game on your device.
  • Tap on the triple line icon in the upper right.
  • In this area, tap on the Contact icon.
  • You will be redirected to the customer support area.
  • Enter your email address.
  • Enter your subject.
  • Enter your inquire category.
  • Enter your Country/region.
  • Enter the platform and model name.
  • Finally, tap the submit button to send your inquiry.
Atelier Resleriana Customer support
Image via KOEI TECMO GAMES
  • Select the relevant category for your concern: Purchase Inquiry, Account Inquiry, Game Inquiry.
  • Describe your inquiry and provide a brief explanation of your reason or concern.
  • For Purchase Inquiries: Include details about the purchased item and your Account ID.
  • Fill out the form and press the Submit button to send your inquiry.
Atelier Resleriana Customer support
Image via KOEI TECMO GAMES

After submitting your question, anticipate a response from the Customer Center Team within 48 hours via the email address you provided. If you have additional concerns, you’re welcome to explore other available services.

How to Contact the Developer team directly

If you prefer another option, you can contact the developers directly through their official social media accounts. Visit the Atelier Resleriana Twitter page for support and assistance. You can also reach them through their official website, Atelier Resleriana Official Website. They’ve set up various channels to ensure you get the support you need.

What are your thoughts about the Atelier Resleriana Customer Support Guide? Do let us know in the comments!

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